Asolo
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star-rating
5
/5
2 June 2026
J'ai retrouvé mes chaussures ASOLO ressemelées avec grand plaisir, on les dirait neuves et je suis tellement bien avec...
star-rating
2
/5
2 June 2026
Trying to make a return is difficult and there is no timely communication. The two week window is very short when working through the internet. Being able to contact you directly would help. I lke your product but will not shop on your site again.
Seller's reply
Dear customer, thank you for your feedback. We're sorry to hear that the return process and communication did not meet your expectations - we understand your concerns regarding the return window but please, kindly note that this time window is communicated while shopping. Your comments have been shared with our team as we work to improve our service. We appreciate your support and hope to provide a better experience in the future, Asolo Team.
star-rating
5
/5
2 June 2026
service was perfect
star-rating
5
/5
2 June 2026
tutto perfetto
star-rating
5
/5
2 June 2026
Ottimo prodotto,ottima assistenza,spedizione velocissima
star-rating
5
/5
1 June 2026
Very good
star-rating
5
/5
1 June 2026
I loved my boots but the soles had become worn over the 9 years I'd been wearing them. I found Asolo's resoling service and used that - very happy with the service and with the results so far. I'm from the UK so there were extra charges and delays from Italian customs etc but the service was great.
star-rating
5
/5
1 June 2026
This is the second pair- bought whilst waiting for my first pair to be re-soled. They are expensive, but exceptional quality. I wear mine most days for dog-walking in the countryside, and they always keep my feet dry. When worn from new they are immediately comfortable and I have not needed to 'wear them in'. A good choice for me as I have slim feet with a high arch. Once ordered online they arrived within 48 hours. Excellent product and customer service.
star-rating
5
/5
1 June 2026
This is not my first experience with Asolo. I have, over the years, bought boots from them directly. Their service has always excellent. One time a courier lost a pair of boots and they replaced them immediately. This particular time was the resoling of my current boots. I sent my worn boots back and for an extremely reasonable price, the resoled my boots. Each step of the way, I was informed of where they were in the process and on receipt of the resoled boots, I was so pleased!! It was as if I’d bought a new pair!! First class service and customer relations. Well done Asolo-especially Carol
star-rating
5
/5
1 June 2026
Sito semplice e ben organizzato. Prodotti eccellenti e servizio curato
star-rating
2
/5
1 June 2026
3-months for the resoling was too long to wait, there wasn't any progress updates unless we initiated them. Also, the additional fees charged were unexpected after the order was taken. Noticed the resoling added a layer to the sole, assuming that's an improvement to the configuration the boots are sold new since there are many complaints on Asolo soles coming loose
Seller's reply
Dear customer, thank you for your feedback. We apologize for the longer-than-expected turnaround time, but please, kindly note that this happened as you shipped your boots with a standard mail which took three months to arrive rather with an express shipping company. We appreciate your observations about the new sole construction and thank you for sharing your experience with us. With kind regards, Asolo Team.
star-rating
5
/5
28 May 2026
Ho usufruito del servizio di risuolatura e sono molto soddisfatta. Il lavoro è stato effettuato in esattamente 15 giorni e le mie adorate scarpe sono tornate nuove. La suola è addirittura migliore della originale ed ho ricevuto lacci e soletta interna nuovi. Posso solo ringraziare Asolo per la loro efficienza e professionalità Patrizia
star-rating
5
/5
27 May 2026
My boots have returned looking as good as new in a new box with new laces too! Unfortunately the boots took about 3 months to clear Italian customs which made this a very slow service. Asolo were very responsive in my communication with them during this time. Would highly recommend their service but be cautious if you are sending from abroad. Leave plenty of time if you have any up coming trips!!
star-rating
2
/5
27 May 2026
Very disappointed with cost of shipping for items being returned! This could be labeled as price gouging!
star-rating
5
/5
27 May 2026
E' stata un'esperienza positiva. Dopo aver scoperto casulamente che alcune aziende effettuano la risuolatura e, guardando sul sito, sono rimasto piacevolmente sorpreso che Asolo fosse tra queste. I miei scarponi sono parecchio datati, ma ancora in ottimo stato, Tranne il fatto che le suole non avevano più aderenza e il bordone aveva iniziato a scollarsi. Le risposte alle mie richieste di approvazione del servizio sono sempre state rapide e cortesi. Da quando ho spedito i miei scarponi ho sempre avuto riscontro di cosa stesse accadendo, fino alla riconsegna. Il lavoro mi pare riuscito benissimo (non li ho ancora utilizzati) e nel complesso sono molto soddisfatto, anche del rapporto qualità/prezzo. Sono convinto che questi servizi siano una concreta ed efficace risposta all'approccio ecologico dei prodotti.

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82