Asolo
reviews:

star-rating
-
/5
Calculated on - reviews in the last 12 months
 
Last 3 months: -/5  
(out of - reviews)
Last month: -/5  
(out of - reviews)

Filter by rating:

4,360
525
78
48
106
Other indicators
Products/Services
4.8 /5
Last review: -
Sorting criterion: most recent.
The list does not include the reviews in mediation. Discover more
star-rating
5
/5
15 November 2024
The cost of shipping my boots back to Italy from the USA was quite high. They did offer me the use of their FedEx account which helped. The boots look fantastic. I would do it again.
star-rating
4
/5
15 November 2024
Ho chiesto dei chiarimenti per quanto riguarda lo sconto, mi è stato risposto immediatamente e con chiarezza. Poi l'acquisto è stato semplice e veloce. Alle prossime scarpe, grazie.
star-rating
5
/5
15 November 2024
Its the 4th time I use the resoling service and it has been great! Fast and the new soles give the boots a new look. Thanks for the extra laces!.
star-rating
5
/5
14 November 2024
Asolo shoes are the absolute best. Mine lasted 6 years and I practically wore them everyday.
star-rating
1
/5
13 November 2024
I ordered the wrong size as I needed a US size and mistakingly selected the UK size. I immediately reached out to Asolo by their website customer service e mail to request they stop the order and either cancel it or substitute the size I ordered for the size I actually needed. No response, even now after the order was shipped. I had hoped Asolo customer service would be more closely monitored that they could respond to my request. Also, if one is a guest orderer and not an account holder, there is no way to track the order. I ordered as guest.
star-rating
5
/5
13 November 2024
The resolving work was amazing! My boots are basically brand new but have all my natural wear in which I love. My only feedback is if you could have provided a box and shipping label to return them. I don’t know what shipping service to use and ended up using the US postal service which took 3 weeks to deliver and cost me $70 usd.
star-rating
5
/5
12 November 2024
pour l achat ras
star-rating
5
/5
12 November 2024
produit bien emballé et livraison rapide. Merci pour les chaussettes en cadeau.
star-rating
5
/5
12 November 2024
Dans le cas d'une demande de ressemelage les modalités d'échange d'informations sont pratiques (envoi de photos pour savoir si la demande est acceptée, suivi de l'envoi et suivi du retour). Les délais de réparation et de livraison sont très satisfaisants. Le prix de la réparation est un peu élevé mais cela le vaut car le rendu est excellent (les chaussures sont revenues comme neuves). La seule remarque est que les informations sont transmises en italien, ce qui n'a cependant pas été un problème pour moi.
star-rating
5
/5
12 November 2024
We received the delivery quickly and without problems, and the shoes are wonderful. We also received a gift of beautiful and soft socks! Thank you!
star-rating
5
/5
11 November 2024
Ottima
star-rating
5
/5
11 November 2024
ho avuto modo di rivolgermi ad Asolo per la risuolatura. molto soddisfatto
star-rating
2
/5
11 November 2024
The Puchase went well very timely. However the return process has been awful. I paid for the return of the purchase 4 days ago with no return shipping label yet. Additionally return emails are very slow in responding 4 days . Customer Service response needs to be improved.
star-rating
5
/5
11 November 2024
Article reçu dans les temps et bien emballé. Les chaussures ont l'air vraiment confortables, j'ai hâte de les essayer sur le terrain. Le service client est très réactif (problème de compte client) et très serviable. Merci pour tout, c'est parfait !
star-rating
1
/5
11 November 2024
I own 13 pairs of Asolo low and medium hikers. I will never buy anymore. I have 3 pair getting fixed for new soles $560. Manufacturer defect.
Seller's reply
Dear customer, thank you for shopping on asolo.com and taking the time to review our service. We do not understand what you are referring about and so our responsible will contact you immediately in order to know more about it and support you. With kind regards, Asolo Team.

Transparency with Feedaty

Bollino Feedaty
Last review:
Verification status VALID
Reviews in mediation:

View how reviews evolve over time

Verified reviews
Check the ratings
Discover the reviews

Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82