Asolo
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4.8 /5
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star-rating
5
/5
1 February 2024
The customer service was very responsive and assisted me as needed while navigating international mail and customs. The process took about two months with Italian customs. We mailed USPS from the states. Overall, I am super happy with the repairs. Asolo’s did a quick and wonderful job once they were received and promptly mailed them back. Would do again!
star-rating
5
/5
31 January 2024
My fourth pair of Asolo's. Very comfortable, well made and durable.
star-rating
4
/5
31 January 2024
I had a pair of FSN 90 boots resoled -- they had the common "mid-sole crumble syndrome". The boots came back from Italy like new! Resoled, and cleaned even with 2 new sets of laces plus the originals-- they look fantastic. The new sole and mid-sole look fantastic! Other than the cost of having to pay import fees for boots I already own -- both ways -- the service and workmanship was top notch. Mille grazie!
star-rating
5
/5
31 January 2024
Previously purchased two pairs of boots online, with quick delivery and regular progress updates.
star-rating
1
/5
31 January 2024
Customer service is terrible. I buy an expensive pair of boots and emailed for information to decide if I should exchange these boots for another style, and I hear nothing. I hate leaving reviews but maybe this is the only way you'll get in touch with me.
Seller's reply
Dear customer, thank you for taking the time to review our service and for shopping at asolo.com. We have't received any contact from you by now, but as soon as we got the review we wrote to you an email in order to help and support you. With kind regards, Asolo Team.
star-rating
5
/5
31 January 2024
Todo perfecto, como siempre. Un nivel muy alto en todos los aspectos!
star-rating
5
/5
31 January 2024
Thank you for the job. It's very well done. 👍🏻 They are goods as new
star-rating
5
/5
31 January 2024
Magnifique travail de ressemelage.
star-rating
5
/5
31 January 2024
Sehr geehrte Damen und Herren, eben sind die frisch besohlten Schuhe eingetroffen. Ich habe sie kurz angezogen: wie NEU! Passen immer noch perfekt und wieder neu besohlt, neue Einlegesohlen, neue Schnürsenkel und Ersatzsenkel, frisch imprägniert - ich bin begeistert. Besonders gefällt mir auch der Übergang vom Geröllschutzrand zum Leder mit dem dünnen Gummi! Ich warte dringend auf den Frühling, um in die Berge zu gehen. DANKE und beste Grüße Michael Metz
star-rating
4
/5
31 January 2024
Resoling of boots 14 years old - shipping slightly complicated, but soles are good, boots comfortable as previously and look brand new
star-rating
5
/5
31 January 2024
C’est une très bonne chose qu’asolo ait son propre service de réparation. Le travail est de gronde qualité, le service est rapide et efficace. Je suis très content d’avoir acheté ces chaussures. Elles m’ont servi dans de nombreux treaks et c’est un vrai plaisir de pouvoir continuer à m’en servir.
star-rating
5
/5
30 January 2024
Excellent communication and service!
star-rating
5
/5
30 January 2024
Asolo provided excellent customer service with email updates and did a very nice job on the resoling of my hiking boots. Could have had this work done locally at about the same price but Asolo provided an excellent quality repair with no signs of resoling in just a few weeks including shipping. Thank you
star-rating
5
/5
30 January 2024
Used the resoling service for my girlfriend’s 20-year old boots and they came back amazing. We had to look pretty closely to determine they were the same boots and not a brand new pair. Absolutely amazing job by the team at Asolo. Communication and process was very fast and super efficient. Only hang up is customs, shipping can get held up there for awhile but that has nothing to do with Asolo. I highly recommend this service if you own Asolos that you absolutely love.
star-rating
5
/5
30 January 2024
Sehr netter Kontakt, wurde darauf hingewiesen das dich die das günstigste Seevicepaket buchen muss. Schnelle Antwort, alles super. Jederzeit wieder

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82