Asolo
avaliações:

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/5
Calculado em - avaliações nos últimos 12 meses
 
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4,8 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
5
/5
20 março 2023
Traitement de commande, expédition et livraison ultrarapides. Une option d'expédition moins chère et moins rapide serait néanmoins la bienvenue.
star-rating
5
/5
20 março 2023
I accidentally ordered wrong size - saw my mistake and contacted Customer Service via e-mail before the order shipped. They corrected it and got me the right size - VERY responsive! Shoes fit great (I ordered up 1/2 size, US, for perfect fit).
star-rating
5
/5
20 março 2023
nice sturdy shoes. fit is awesome!
star-rating
3
/5
20 março 2023
The finished product was really good. My boots were like new. However, in the end, I paid over $230 dollars. I paid $65 for the resole and about $35 for shipping them back to me. I spent about $40 for insurance at USPS. I also spent $45 for customs on the Italy end and another $44 for duties the Italy end. Again, the product returned to me was really well done but the expense of getting my boots resoled in Italy was really high. When I bought the boots they cost me about $200 ten years ago (2012).
Resposta do vendedor
Dear customer, thank you for taking the time to review our service and the resoling, we really appreciate it. We are glad you are satisfy with our resoling service and unfortunately we cannot intervene in the transportation costs or duties as they don't depend on us. Thank you again for your review, Asolo Team.
star-rating
4
/5
19 março 2023
The restoration of my boots was remarkable. They returned in nearly new condition with no change in the fit or feel of the boots. The growing cost as the process progressed was, however, not appreciated.
star-rating
5
/5
19 março 2023
Best customer service in the whole outdoor industry! Right out of the box, my Eldo's fit as described, with no questions on sizing. Well done, Asolo, you have earned my customer loyalty.
star-rating
5
/5
19 março 2023
The show was perfectly resoled. I have yet to fine a flaw in the craftsmanship. I am very happy with my original purchase as well as the decision to resole. The price with shipping was a bit high although I could not get into a boot of such quality again at the same cost as the resole. A rubber toe cap was added which took away from some of the aesthetic I liked. I assumed this was due to wear and future protection. I will admit I was surprised when I got them back. Overall very happy!
star-rating
5
/5
19 março 2023
Sehr gut!
star-rating
5
/5
18 março 2023
Incredible company that truly is a buy-for-life brand! I had my ten year old backpacking boots resoled. The whole process was seemless and very well explained. I had even reached out to clarify the address in Italy to mail the boots. The response was timely and helpful. The boots came back in prime condition. They felt like brand new boots! Thank you Asolo for giving me another 10 years on these boots!
star-rating
5
/5
17 março 2023
My boots soles separated, Asolo was able to replaced them fast!
star-rating
4
/5
15 março 2023
Communication et livraison impeccables. Dommage que les différents coloris sur modèles présentés soient difficiles à obtenir. Sinon, suis fidèle à la marque parce que la qualité est là.
star-rating
5
/5
15 março 2023
I am very pleased with Asolo's customer service.
star-rating
5
/5
15 março 2023
Really good communication from Asolo and prompt return of my boots.
star-rating
5
/5
15 março 2023
Livraison rapide, dommage de ne pas pouvoir se faire livrer en point relais.
star-rating
5
/5
14 março 2023
Livraison rapide.

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Informações da empresa

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (Utilizador Ativado)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
Número de IVA 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82