Asolo
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4,8 /5

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25 dezembro 2022

well made, well constructed, comfortable boot the first time.

24 dezembro 2022

Très bon SAV (resemellage), rapide, travail soigné et très bonne réactivité dans les échanges par mail. Merci !

24 dezembro 2022

Very excellent product, just a bit much on delivery

22 dezembro 2022

prinzipiell bin ich bisher sehr zufrieden mit Asolo, die aktuell bestellten Schuhe weichen jedoch von der Größe und auch der optischen Werthaltigkeit auffällig ab, bin gespannt auf das Ergebnis der Retoure und das was da noch kommt.

21 dezembro 2022

I had my hiking boots resoled and couldn't be happier with the result. The boots look brand new. Navigating international shipping was a challenge but Asolo's customer service for international customers was excellent.

21 dezembro 2022

Fast and easy order. Very quick delivery of high quality products

21 dezembro 2022

Merci Merveilleux

21 dezembro 2022

1 The product is as always EXCELLENT: light, strong and comfortable boots or trail shoes ready to wear: no need to 'wear them in' as with old school leather boots. No blisters. 2. The re-soling service is excellent. 3. Shipping and distribution is excellent. Very fast. Be careful with FedEx who sometimes claim to have attempted delivery when they haven't rung the doorbell but usually get there in the end. It would be nice if FedEx could at least give an idea of what part of the day they are delivering e.g. 'between 08.00-14.00' or '15.00-20.00' rather than 'today before 20.00'!

20 dezembro 2022

I am very much satisfied. I was concerned that my comment, submitted within 16 hours, to change the size would not be received in time. Instead, I received an email back from an international customer service person “not to worry” that I could do a return (within 14 days). I was still concerned because I received no assurance that the size would be changed (based upon comment) than original order confirmation. I was very pleased when order arrived that the desired size was indeed shipped (avoiding return, time, and shipping charges). Thank you!

20 dezembro 2022

The website was easy to navigate, all they way through from start to finish.

20 dezembro 2022

Really good service and my boots are like new! Definitely cheaper than buying a new pair. Have to say the customer service was first class throughout. Thanks

20 dezembro 2022

I found the customer service to be extremely helpful and prompt at responding to my inquiries. The shipping was faster than I expected, but unfortunately, the boots were the wrong size. I attempted to send them back via FexEx yesterday (within the 14 day exchange/return period, but the cost in doing so was just as expensive as the boots, so that was frustrating since I’m not stuck with a pair of boots that are a half size too big. Aside from that, I was impressed with the professionalism of the company.

20 dezembro 2022

Only boots you’ll ever need. 6/5

20 dezembro 2022

The boots did not fit, and I can easily understand that. I am 67 years old and many things don't fit. What I can't understand about Asolo is their incompetence when it comes to customer service. I requested a return label a week ago in order to return my Asolos and have received nothing in return. Most manufacturer or online retail outlet returns takes three or four clicks and 30 seconds. I will NEVER buy an ASOLO product again.

Resposta do vendedor

Dear customer, thank you for taking the time to review our service and we are sorry of you non-positive experience. Our customer service tried to reach you out four times, but we have never received any answer from your side. We kindly ask you to answer to our emails in order to better support you on the return. With kind regards, Asolo Team.

20 dezembro 2022

Très satisfaits par nos deux achats de chaussures de randonnée chez Asolo, nous avons un peu hésité à prendre l'option ressemelage quand elles ont commencé à être fatiguées. Finalement, aucun regret ! Nos chaussures sont revenues comme neuves, et pour un rapport qualité-prix très intéressant. Merci Asolo.

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Informações da empresa

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (Utilizador Ativado)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
Número de IVA 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Categoria: Sport

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