Brooks England
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4,8 /5

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11 december 2025

Nice items. Easy order . Very fast shipping.

2 december 2025

Hi, The customer service linked to the warranty was good. Your customer service representative (Victor) has been diligent. However, your system glitched and my discount never got applied. I communicated with your customer service through the initial invoice and through your website and never got an answer. The information for the return did not specify the number of copies for the return codes that had to be brought to UPS, so additional charges were impuned. Also, I did not get a confirmation from you guys after more than a week that product has been received or is on route. I went through that trouble to be able to order another saddle to get the discount that was to be applied because my last saddle did not last 10 years. The only saving grace is that I love your product, but from a customer experience perspective, I am not impressed.

1 december 2025

I ordered new rivets for a C-17 and they arrived quickly and fit perfectly- lastly, I have the Brooks C-17 on 5 of my bikes and they are great-

1 december 2025

I like short demonstration's on YouTube. Very good and fast shipment.

24 november 2025

Gute und schnelle Lieferung.

24 november 2025

I love everything I’ve purchased from Brooks from saddles to bags to Panniers. Keep up the amazing work! Always perfect and rapid 2 day shipping from over seas.

21 november 2025

Easy to purchase, great saddle and received it quickly. Couldn’t be happier!

17 november 2025

Great! Very fast shipping.

15 november 2025

Ich habe mir einen "Pickwick Cotton Canvas" Rucksack bestellt. Bestellung / Bezahlung / Lieferung alles 1a. Der Rucksack ist super, sehr schön verarbeitet. Und tolle Optik. Ich hatte mir vor 10 Jahren von Brooks ein ähnliches Modell gekauft und diesen jeden Tag im Einsatz. Das finde ich absolut "langlebig" und nachhaltig. Sehr schön sind die Materialen, z.B. die Stoffgurte.

14 november 2025

I purchased a used Gazelle e-bike and wanted to upgrade the saddle. I purchased a Cambium C67 directly from Brooks and could not be happier. Smooth purchase, arrived w/in a week, and the most comfortable saddle I’ve ever owned. Plus, no worries about pesky rain and snow! Cheers to Brooks!

13 november 2025

Satisfaction

9 november 2025

Very good service and advice. Much appreciated.

8 november 2025

Glad the saddle has replacement parts. Resources from the manufacturer on how to repair could be better (do they even exist?)!!! Shipping was fast but exorbidant for such a small part. Also the design isn't great as there is no way, besides clamping a vice grip on the threads to hold the bolt to bring up the tension as the bolt just rotates otherwise. Might be tried and true but is clamping threads is truely a mechanic's pet peev!

7 november 2025

I recently purchased a Brooks pickwick leather backpack and I love it. For me it's the perfect size for daily commuting to work or going out for a day trip. The laptop slot is very secure. This is a high quality item and the price was well worth it. In fact, since this purchase, I have purchased a 2nd pickwick back pack. Once I placed the order, I received the item within only a couple days.

4 november 2025

Excellent quality. Fast shipping with helpful tracking updates. I've been purchasing from Brooks for over 10 years, and I don't plan on stopping anytime soon.