Brooks England
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star-rating
5
/5
3 juni 2024
The Brooks England service was excellent in my recent purchase. Their web site was very good and indicated that my honey B17 narrow carved saddle was in stock along with the honey 1.5 litre Challenge bag to go with it. I had a problem with the code for a 15% discount they sent me for my first on-line purchase not working. I contacted them on their site and they very quickly sent me another one which worked fine. Electronic communication as the order progressed was faultless. The items were sent to me by DHL Express - the level of detail to track the parcel was astonishing - and the delivery was very fast indeed. So, overall I am very pleased - I really like their leather saddles and getting this one to me was very quick indeed. They also gave me a 10 year guarantee when I registered the new saddle with them - again, easy to do.
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5
/5
3 juni 2024
Sehr schnelle Lieferung eines Qualitätsproduktes. Das ist bereits mein dritter Radsattel! Es gibt nichts besseres!
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5
/5
3 juni 2024
The product is excellent and I hope it continues to preserve my backpack for a long time!
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5
/5
2 juni 2024
Amazing Quality. Made in England. Fast Shipping.
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5
/5
1 juni 2024
This bike seat is exactly what I was looking for, quality thick leather and a pleasure to sit on, nicely sprung and visually looks very nice.
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5
/5
1 juni 2024
Excellent quality and workmanship
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5
/5
1 juni 2024
Easy to find the part that I needed. Shipped fast.
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5
/5
1 juni 2024
Response and service were very quick.
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5
/5
1 juni 2024
No regrets, unexpectedly comfortable, great riding position an classy.
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5
/5
31 maj 2024
Shopping on the website was user friendly. The was great as expected.
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1
/5
30 maj 2024
Ich habe den Sitz am 18.5. bestellt und heute (30.5.) ist der Sattel noch immer nicht eingetroffen. Gleichwohl bekomme ich die Aufforderung meinen Einkauf zu bewerten?!
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5
/5
30 maj 2024
Easy to order, quick delivery
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5
/5
30 maj 2024
First of all, I would like to thank you for the fast and careful shipping. This time, I purchased a blue saddle from the UK site, which is not available on the Japanese distributor's site. Often, when there IS a Japanese distributor, direct shipping from the home country site to Japan is prohibited, so I use a forwarding service, etc. I would like to thank you for eliminating the need for such a service. I was very surprised that it arrived in less than a week, as it usually takes one to two weeks to ship from overseas to Japan. There were no additional shipping costs. The packaging arrived in excellent condition. The UK web site is excellent, with a great sense of the world of brooks. I also bought an additional handle after watching the video. Of course the product we purchased was perfect and we are very happy with the great user experience.
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5
/5
30 maj 2024
Schnell, präzise, easy. Sehr gut.
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3
/5
29 maj 2024
I bought a sprung B33 3 years ago. Comfortable and suitable for the riding I do. One of the chromed coil springs failed. It cost me just over £20 for a replacement, half of that was shipping costs as they ship from ITALY to the UK. That's not obvious until you buy a replacement. I emailed their customer services, but they didn't reply for several days. When they did, they told me I should order from a UK dealer, not from their website to avoid high shipping costs. The saddle is well made and should last for years. But support and spares for what was a UK company needs to be improved.
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Virksomhedsinformation

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.
Brooks England (Bruger Aktiveret)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
Momsnummer IT01577350240
Tel. 0444461100

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