Brooks England
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4.8 /5

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18 June 2025

recently purchased a Brooks saddle, and the overall shopping experience left a strong impression. From the moment I started browsing to the day the saddle arrived, the process was smooth and satisfying.

16 June 2025

I reached out regarding an issue with the Hoxton basket and never got a reply.

14 June 2025

I am Brooks client at long time ago and your products are great. The delivery was very good and fast.

14 June 2025

Sehr geehrte Damen und Herren, die Lieferung des Sattel hat gut funktioniert. Ich wollte für meinen alten Sattel eine Spannschraube mit 6,4mm Länge habe. Sie als Hersteller konnten die Schrauben nicht liefern.

13 June 2025

I ordered this saddle to complete a build that I was working on. They had the saddle that was originally installed on the bike that I was working on. The shipping on this was very fast, I got this from Italy faster than I can get something delivered here in the states.

12 June 2025

Good delivery

11 June 2025

Easy to place the order and the delivery was in good time. The saddle is of very high quality.

11 June 2025

I hadn't realized Brooks England was owned by Selle Italia but that had no impact on the purchase.

9 June 2025

Compiaciuto del servizio e della velocità della consegna

8 June 2025

sehr einfache Kaufabwicklung

8 June 2025

Richtigen Rucksack bestellt, falsches Produkt erhalten. Sehr ärgerlich. Die Erstattung dauert bis heute an, ca 7 tage. Sehr positiv: Extrem schnelle Lieferung

7 June 2025

From ordering to delivery the service was 'spot-on!' The product that I received was as ordered. On opening the quality was plan to see. Just one point: It would be appreciated if there was more leather-care product included with the saddle, as this would go a long way in customer appreciation!

6 June 2025

Brooks customer service was very clear and timely. My purchase arrived earlier than anticipated. I'm very grateful when I have this kind of excellent service! Scott S Meltzer

5 June 2025

Gute Erfahrung gemacht.

5 June 2025

First off, great saddle (flyer special) and prompt shipping. I have always respected the brand and have a Brooks saddle on every one of my bikes: Raleigh Record (Champion Special with Brooks leather bar tape) Motobecane Mirage (Champion Special) DiamondBack RidgeRunner ( B-67) Peugeot Alpine Express ( Flyer Special) I just purchased another Flyer Special for my Kona fat tire bike and decided to go to the website after having difficulty finding a Special in local stores ( I'm a sucker for copper rivets) So far, 5-stars for the product. But, the website was frustrating. I immediately got bamboozled into signing up for an email service and a promised 15% off my purchase. After receiving the coupon code I copied and pasted it and it didn't work. I entered the code manually and it didn't work. I messaged the website and received a robo-response for generic troubleshooting. I tried again the following day and thought it went through but it didn't. It was a very frustrating gimmick. Again. love the products. But, a gimmicky, faulty coupon site doesn't live up to the brand. ~ Matthew

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