Brooks England
Reviews: 820

star-rating
4.6
/5
Calculated on 517 reviews in the last 12 months
 
Last 3 months: 4.4/5  
(out of 101 reviews)
Last month: 4.4/5  
(out of 26 reviews)

Filter by rating:

664
78
26
22
30
Other indicators
Average product rating
4.8 /5
Last review: 1 July 2025
star-rating
5
/5
26 July 2024
Zügige Beantwortung von Fragen und Expressversand innerhalb 24 Stunden. Insgesamt Top, genauso natürlich wie der Sattel an sich!
star-rating
4
/5
26 July 2024
Website was easy to navigate, clear and descriptive.
star-rating
5
/5
25 July 2024
Shipment was timely. The products were in good condition, beautifully wrapped in cloth and was a delight to open and use. Always a great experience with Brooks.
star-rating
4
/5
25 July 2024
The core shopping experience was 5-star. The product I wanted was out of stock and I chose to be notified when it was restocked. When I received an email letting me know the item was available, it was not available in the USA store for another week. That is why I chose 4 stars. This was not a big problem but it was confusing and slightly inconvenient.
star-rating
5
/5
25 July 2024
Livraison rapide et bien emballée, tarifs plus que préférentiels. Tout est parfait
star-rating
4
/5
25 July 2024
Good ordering experience, quick delivery. 1 star deducted for excessive shipping charge. Would be better if there was a fulfilment centre in the UK instead of shipping every order from Italy
star-rating
5
/5
24 July 2024
Fast easy shipping. Great saddle. What else is there?
star-rating
5
/5
22 July 2024
Processing is so easy and very fast delivery 🤗
star-rating
5
/5
22 July 2024
The Brooks website was super easy to use and I received my order lightning quick. A service.
star-rating
5
/5
22 July 2024
The Brooks website makes it easy to understand the product categories and descriptions. When the items I ordered online arrived, they were exactly as expected, and I am extremely satisfied with them. As an international customer, I found the support team to be very responsive and courteous, which was incredibly helpful. Thank you very much.
star-rating
5
/5
22 July 2024
Prompt and timely delivery of very nicely packaged products.
star-rating
4
/5
22 July 2024
Great product, as I expected. Speedy delivery
star-rating
5
/5
21 July 2024
Purchasing my new Flyer Special Brooks saddle was very easy. The website is clear and navigable, while customer communication was prompt and helpful. My saddle arrived on time, and in thoughtful packaging. I am still 'breaking it in', but the saddle is clearly a work of fine craftsmanship, not to mention the obvious aesthetic appeal. Thank you Brooks!
star-rating
5
/5
21 July 2024
Quick efficient and non-problematic.
star-rating
5
/5
21 July 2024
The shopping experience was simple and straightforward. The product itself is great. After the order was confirmed I never received any tracking information. Luckily that was no issue as my order arrived in my mailbox much quicker than I expected

Information for the customer

Bollino Feedaty
Last review: today
Certificate status: VALID
Reviews in mediation: 0

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT number IT01577350240
Tel. 0444461100