Brooks England
Reviews: 769

star-rating
4.6
/5
Calculated on 552 reviews in the last 12 months
 
Last 3 months: 4.6/5  
(out of 106 reviews)
Last month: 4.4/5  
(out of 40 reviews)

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629
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Average product rating
4.8 /5
Last review: 9 May 2025
star-rating
4
/5
15 April 2024
well made stylish product
star-rating
5
/5
15 April 2024
Quality guaranteed.
star-rating
3
/5
15 April 2024
Customer service agent was kind. Gave me a coupon toward 30% of replacement part which was better than nothing. But for a high cost high quality project, replacement part should be free. I would be happy to pay shipping but wild to pay £20 after shipping to fix something that never should have broken for a quality product
star-rating
5
/5
15 April 2024
Schnelle Lieferung
star-rating
3
/5
14 April 2024
I ordered a new saddle which arrived fairly quickly and seems good quality. The downside was I didn't get the 15% discount which is offered on a first order. The basket showed the full price so I emailed Brooks to ask how I would get the discount and was told it was too late. A welcome code had appeared on the screen but there was nothing to explain what that was. I found their website quite untidy and not very easy to navigate so if you are ordering BE CAREFUL in case the 15% discount is something that is offered without actually giving it.
star-rating
5
/5
14 April 2024
So far so good! Love the pressure relief the cutout gives me.
star-rating
5
/5
13 April 2024
Got two saddles and some bags purely for looks and hoping they’d do the job. They haven’t let me down once. Look much better in the flesh than the pics and all my purchases are more comfortable and useful than what they’ve replaced. Instantaneous delivery too - impressive coz I’m on the West Coast of Ireland. Wanna buy more bikes now to justify buying more saddles.
star-rating
5
/5
12 April 2024
Brilliant product and my first really comfortable saddle after 40 years of suffering !! I have tried expensive, cheap, long , short … but at about 49 miles I start to fidget… alas !!! no longer…
star-rating
5
/5
12 April 2024
Brooks B17 saddle has ridden great so far. This saddle seems to take a while to break in. I would recommend anyone to purchase more Proofide than rely on the sample piece. Not nearly enough needed to cope for protecting the leather against British weather.
star-rating
5
/5
12 April 2024
I really have nothing negative to say,everything is absolutely beautiful the way it’s packaged, presented and knowing that it’s going to be an amazing product. The only suggestion I would say is include a larger amount of the proof hide so you can cover the underside and top of the saddle..
star-rating
5
/5
12 April 2024
Very satisfied with my purchase. Thanks !
star-rating
5
/5
12 April 2024
Kundendienst war super freundlich und hiflsbereit. Mir wurde trotz nicht verfügbarer Teile weitergeholfen. So wünscht man sich Kundenservice. Grüße aus Wien
star-rating
5
/5
11 April 2024
Everything ok
star-rating
5
/5
11 April 2024
Good website, easy to navigate, delivery is quite fast.
star-rating
4
/5
11 April 2024
Very satisfying.

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Information on the company

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT number IT01577350240
Tel. 0444461100