Brooks England
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4.8 /5
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star-rating
1
/5
16 March 2026
Absolut schlechter Kundenservice! Ich möchte meine Bestellung zurücksenden, dies funktioniert aber auf der Webseite nicht. Anstatt mir zu helfen und mir ein retour Etikett zukommen zu lassen, wird nicht auf meine Nachrichten eingegangen oder geantwortet. Jetzt habe ich ein Artikel für 120€ zuhause liegen den ich überhaupt nicht haben möchte. !!!
star-rating
5
/5
15 March 2026
Brooks saddles aren’t cheap, but they are for life. I now own several leather versions which take time and nurturing before they are “just right” But the Cambium saddles are comfortable straight out of the box. Fit and forget for your daily ride through the Scottish winter, and keep your leather Brooks for those special rides when the sun shines :)
star-rating
5
/5
14 March 2026
Good. When there was a missing my order, the support team gave me a refund with little hassle. Ordering was easy.
star-rating
5
/5
13 March 2026
Very impressed with the service from initial ordering through to receiving my lovely new Brooks item. I was updated and kept informed during this process and the delivery only took 2 days from Italy to me. Amazing! I very much look forward to using it. This is not the first Brooks product that I have bought and it won’t be the last. I can certainly recommend their products to others. Dave B.
star-rating
5
/5
12 March 2026
Top,1A immer wieder
star-rating
5
/5
12 March 2026
Quality product, on time delivery- clear instructions with caring for the saddle I purchased. A product that will make my posterior happy in the pursuit of long rides!
star-rating
5
/5
12 March 2026
Ordered a set of panniers which arrived only a few days later. They are superb and are a worthy accessory for my Pashley bicycle. Excellent service throughout. Thank you.
star-rating
5
/5
12 March 2026
I picked the saddle I thought would suit me best. The ordering process was easy. I was impressed with the order tracking and how fast it got here! I've wanted a Brooks Saddle for a long time so I finally pulled the trigger! I can't say anything bad about the experience so far!
star-rating
5
/5
10 March 2026
Super expérience, les indications sont claires ce qui m’a permis de bien choisir la taille de mon protège selle
star-rating
5
/5
8 March 2026
Items were just as expected based on the website information. Easy to understand assembly instructions. High quality materials and finish.
star-rating
5
/5
5 March 2026
website worked well, item arrived at my USA residence in 2 days
star-rating
5
/5
5 March 2026
Great shopping experience. Fast shipping.
star-rating
4
/5
1 March 2026
The shopping experience was unexpectedly easy and my purchase arrived days quicker than a local order.
star-rating
5
/5
1 March 2026
Super fast delivery Nice packaging Ultra efficient UX
star-rating
4
/5
28 February 2026
Beautiful saddle and bar tape, but lacks of comfort (compared to non rubber saddles, still feels more than ok)

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100