Callmewine.co.uk
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12 februar 2026

Very straight forward and a great way to get wine you love

8 februar 2026

First the positives. The website was easy to use, the range of Italian wines was outstanding and the packaging and delivery of the wine was excellent. Also the refund came through quickly. On the negative side it was frustrating to find out that having completed the order two wines were unavailable. The website should be more up to date with regards to stock levels. It was also frustrating to then not have the opportunity to re-order to make my delivery back up to 12 wines.

30 januar 2026

Prices look great and delivery to the UK stated 4-5 days. Delivery took 10 days and UPS were useless. I had various emails stating when delivery will be made only for that to turm out to be untrue. So you can rearrange your day only for the dleivery not to come. The last email said will be delivered end of day only for it to turn up first thing in the morning. You can't actually track when exactly the parcel will come(using their app and tracking number)-useless. The additional customs costs add to overall experience-which is awful and won't be using again.

30 januar 2026

Great wine, delivered safely by UPS. The last invoice I received suggested I had overpaid by £9.43 and I look forward to receiving this (otherwise I would have given you a 5)

19 januar 2026

Really a great service!

10 januar 2026

Easy to order from website, good variety of interesting wine not easily obtainable in UK. Safely delivered to the UK by UPS with all bottles well packed. Looking forward to drinking it all now!

8 januar 2026

I got overcharged on delivery which I did not accept but somehow I got charged £91 for a delivery on three bottles costing £72 - that is a terrible disgraceful rip off. I have asked for a partial refund on my delivery charge and my messages have been ignored. Unless I get refunded I will never use this company again and I will warn all my friends and contacts in the wine community never to buy from callmewine.co.uk

27 december 2025

I have still not received our wine ordered before Christmas I have made contact 3 times and have been promised a recall however heard nothing now waiting to contact credit card company disapointed

17 december 2025

Order never arrived. No tracking of proof of delivery provided. Had to claim back on credit card.

18 oktober 2025

I received a wrong bottle and I spent 2 weeks with Customer Support to try and rectify the situation. Very poor communication, not an apology nor a gesture to make up for the inconvenience. The only focus was for me to return the wrong bottle. Really not good enough.

13 oktober 2025

Excellent service, fast delivery, very good prices Highly recommend

25 september 2025

I was sent the wrong wine (6 bottles of it) and when I complained to customer service they initially responded saying they would look into it. It’s been almost a week since I’ve heard from them, I’ve sent multiple emails asking for an update and still no response. VERY disappointed in service - I ordered this specific wine for a party I’m hosting and I now have 6 bottles of a lower quality wine with no resolution in sight.

Sælgers svar

We’re truly sorry for the inconvenience and the delay in our response. This is certainly not the level of service we aim to provide. We completely understand your disappointment, especially since the wine was meant for a special occasion. Our team is already reviewing your case to resolve it as quickly as possible — you’ll be contacted shortly with a solution. In the meantime, please accept our sincere apologies for the experience you’ve had. Thank you for your patience and for bringing this to our attention. Kind regards, The Callmewine Team

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24 september 2025

Best and professional

18 september 2025

Great experience

18 september 2025

No delivery updates and took far longer than I expected to arrive. Had to email (twice) to learn where the delivery had got to. Would not recommend or use again.

Sælgers svar

We’re really sorry to hear about your experience. We understand how frustrating it must have been to wait without clear updates, and we apologize for the inconvenience caused. Our team did respond to your emails, but we recognize that you should have received proactive updates without needing to chase us. We’re already working to improve our communication and delivery tracking, so this doesn’t happen again. Thank you for your feedback, it helps us get better.

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Virksomhedsinformation

Callmewine.com is an online wine shop specializing in wines, champagne, and spirits, with a selection curated by expert sommeliers. We offer our customers a simple, intuitive, and engaging experience to discover both renowned labels and emerging wineries. Our mission is to make wine accessible to everyone — with passion, expertise, and excellent service.

Callmewine.co.uk (Bruger Aktiveret)
Via Natale Battaglia, 8
20127 Milano (MI)
Italy
Momsnummer IT07130650968

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