Collistar
Reviews: 175

star-rating
3.8
/5
Calculated on 79 reviews in the last 12 months
 
Last 3 months: 3.7/5  
(out of 21 reviews)
Last month: 4.0/5  
(out of 7 reviews)

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114
21
6
7
27
Other indicators
Average product rating
4.7 /5
Last review: 15 August 2025
star-rating
5
/5
15 August 2025
1er achat sur le site pour un produit que j utilise depuis plus de 3 ans et que je ne trouve plus en institut Rapidité de livraison , je recommande
star-rating
5
/5
4 August 2025
Realización de la compra sencilla u entrega bastante rápida. Productos excelentes
star-rating
5
/5
31 July 2025
Wie immer war von der Bestellung über die Lieferung bis zum Erhalt der Produkte alles top. Ich bin ein totaler Fan von Collistar. Ich mag die Produkte sehr.
star-rating
5
/5
27 July 2025
Servicio rápido e impecable. Regalaban un neceser con el pedido y cuando lo recibí no venía el regalo, supongo q se les había agotado y sin decirles nada me lo enviaron. Me parece un gran detalle por su parte.
star-rating
5
/5
27 July 2025
LIVRAISON RAPIDE ET PRODUITS DE QUALITE
star-rating
2
/5
24 July 2025
Hice la compra hace unos diez días y el paquete aún no ha llegado.
Reply of the merchant
Dear customer, We are sorry that your experience was not satisfactory. Our Customer Care team has taken charge of your case and contacted you privately. Please do not hesitate to contact us for further information.
star-rating
1
/5
15 July 2025
We have waited more than one month for the package! I never order again! I don't even want to give one star!
Reply of the merchant
Dear Patricia, We are very sorry for the inconvenience that occurred with your order. We would like to inform you that our Customer Service immediately took up your case and sent you an e-mail to resolve it.
star-rating
1
/5
11 July 2025
Ik heb een bestelling gedaan en betaald, maar geen bevestiging ontvangen. Toen ik de klantenservice mailde, kreeg ik dezelfde dag antwoord, dat het verwerkt zou worden. Omdat ik nog steeds geen bestelling heb ontvangen, in 2 weken 3 mails gestuurd. Hier is echter nog steeds niet op gereageerd en ook heb ik nog steeds mijn bestelling niet! Nog steeds wacht ik op een reactie en een goede oplossing. Ik ben enorm teleurgesteld!
Reply of the merchant
Dear Janet, We are very sorry for the inconvenience that occurred with your order. We would like to inform you that our Customer Service immediately took up your case and sent you an e-mail to resolve it.
star-rating
2
/5
11 July 2025
I ordered 2 Solar bundle products and I never received the tote bag during the promotion. I am always demoralized by the way the marketing works with coolistar. I am buying the products in the offline shops for the past 20 years and I am a loyal customer but the online marketing and the direct buying from the web platform is always disappointing (I had issues in the past with a package I have never received). I will go back to buying instore from 3rd parties.
Reply of the merchant
Dear Simona we are sorry to hear that your purchasing experience did not meet your expectations. Our support team will contact you as soon as possible to find a solution.
star-rating
5
/5
3 July 2025
Les produits sont bien arrivés en Belgique et la qualité est bonne.
star-rating
3
/5
27 June 2025
Les produits sont bons il n’y a pas de débat. Toutefois pour la livraison désastreux. Aucune info. J’ai dû aller à la pêche aux infos pour savoir où en était ma commande. Elle a été livrée sans que j’en sois informée et ce depuis une semaine sans que personne ne juge bon de me prévenir. ….
Reply of the merchant
Dear Sandrine, We kindly inform you that when orders are shipped a shipping confirmation email is sent including the shipping information of the order. This can be used to track the whereabouts of the package. We are however sorry to hear that your experience was not satisfactory and we will take into careful consideration your feedback. Thank you!
star-rating
1
/5
22 June 2025
Ha pasado más de una semana desde la compra y todavía no he recibido los productos.
Reply of the merchant
Dear Irina, We apologise for this inconvenience with your order. Our Customer Care team has taken care of your case and contacted you privately. Please do not hesitate to contact us for further information.
star-rating
5
/5
20 June 2025
J'adore les produits corps. Ils sont excellent. Je les conseille à mes amies. Cordialement Sylvie Moynat
star-rating
2
/5
20 June 2025
Ma commande est retournée chez l expéditeur ..pas eu de mail à ce sujet et pas d explication …en attente
Reply of the merchant
Dear Virginie, We apologise for this inconvenience with your order. Our Customer Care team has taken care of your case and contacted you privately. Please do not hesitate to contact us for further information.
star-rating
1
/5
15 June 2025
Still receive nothing 😱
Reply of the merchant
Dear Luc, Our Customer Care team has taken care of your case and has contacted you privately. Please do not hesitate to contact us for further information.

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