Collistar
reviews:

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/5
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4.7 /5
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star-rating
4
/5
18 June 2026
Le site est bon. La réception du colis est plus compliquée. Déplacement pour chercher le colis dont le livreur ne s'est pas donné la peine de chercher le destinataire.
star-rating
4
/5
15 June 2026
Bien. Mais UPS ne livre pas à domicile, malgré ma demande, seulement en point relais !
star-rating
4
/5
13 June 2026
Todo correcto
star-rating
5
/5
7 June 2026
Mega Produkt ich liebe es !! 😻
star-rating
5
/5
5 June 2026
Le fait d’avoir reçu des essais pour ma femme. Et maintenant elle a décider elle aussi de acheter les produits collistar.
star-rating
1
/5
5 June 2026
I paid but never received what I order . So my money gone and no crème. I send an mail to collistar nobody answered. So my experience is not good at all
Seller's reply
Dear Customer, we are sorry to hear that you have not received your order yet. Accoding to the tracking number and to the emails our customercare sent you, the parcel has been delivered to an Access point in order to permit you to recollect it. We remain at your complete disposal
star-rating
1
/5
30 May 2026
All I can say is came out with a rash all over my face I wasted my money on this product's
Seller's reply
Dear Customer, we are very sorry to hear about the experience you have described. Our Customer Service team has already contacted you via email and is kindly awaiting your response so that we can further assist you. Please remember that our Customer Service team is always available and happy to help. We look forward to hearing from you soon. Kind regards
star-rating
1
/5
28 May 2026
Je n'ai reçu aucun mail pour me prévenir de la livraison de mon colis, ni de la part de Collistar ni de la part du transporteur qui était UPS. J'ai du fouiller par mes propres moyens pour savoir que mon colis avait été déposé dans un point relais (que je n'ai pas choisis) depuis déjà une semaine. Je précise que j'avais payé 5,90€ pour être livré chez moi . 5,90€ jeter à la poubelle. Aucun avis de passage, aucun mail, aucun sms. Rien. J'ai envoyé un mail au service client Collistar pour savoir où était mon colis, spoiler alerte : aucune réponse.
Seller's reply
Dear Customer, We are sincerely sorry to learn about your experience and that you did not receive our emails. We would like to clarify that the tracking number was automatically sent via email as soon as your order was shipped. In addition, our Customer Care team replied to your message within a few hours after receiving it, providing all the relevant details regarding the Access Point where the parcel had been deposited following an unsuccessful delivery attempt at the address provided. We fully understand the inconvenience caused and remain constantly available to offer support
star-rating
5
/5
26 May 2026
Site facile à explorer. Livraison rapide. Produits très bien emballés. Petits Kdo très appréciés
star-rating
5
/5
26 May 2026
Everything OK!
star-rating
1
/5
21 May 2026
Op 8 mei plaatste ik een bestelling. Nooit ontvangen!!!
Seller's reply
Dear Sophie, We can confirm that your order was shipped on the first available business day following the date of purchase. According to the tracking information, your parcel is currently being held at a pickup point to allow you to collect it, as the delivery attempt to your address was unfortunately unsuccessful. Should you require any further assistance, please do not hesitate to contact us
star-rating
5
/5
15 May 2026
Vlotte bediening en levering
star-rating
1
/5
10 May 2026
My order missing, it didn’t receive me.
Seller's reply
Dear Petra, we are sorry to hear that you have not received your parcel yet. According to the tracking number the delivery attempt failed because of the shipping address provided. Our customercare contacted you by email and is waiting for your kind reply. Kind regards
star-rating
4
/5
30 April 2026
I was disappointed not to have received none samples
star-rating
5
/5
24 April 2026
Excellent product and speedy delivery

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