Cuoieriafiorentina
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12 januari 2020

Pellame eccezionale e modello molto funzionale. Soddisfatta

12 januari 2020

I received the wrong bag, but customer service was really fast to react and make sure I could return the wrong bag and get the right one instead. They had a commercial gesture for the problem.

Seller's reply

Good morning! Let's admit that we made a mistake. We sent him the wrong shipment notice before he received the item. We immediately sent courier to collect the bag. We asked her to notify us as soon as the courier would have collected the wrong bag in order to proceed with the sending of the bag ordered. Unfortunately, we have not received a response. We wait to receive the wrong bag to proceed with a new shipment. The new shipment will take 2 days to arrive. We apologize for the problem. You will receive a gift with the new bag to remedy our mistake. I hope for your understanding. Thank you

12 januari 2020

Borsetta stupenda e rifinita in ogni particolare. Spedizione velocissima.

10 januari 2020

Great service , fast delivery , great wallets and more , thank you very much

10 januari 2020

Beautiful bag, excellent customer service and tmely delivery.

9 januari 2020

I received excellent service when ordering my bag and it arrived in the States very quickly! Before ordering I had a question and my email was responded to very promptly and accurately.

8 januari 2020

Cuoieriafiorentina has an attractive website that is easy to navigate. My purchase was handled efficiently and arrived quickly. I am concerned that I have attempted to reach the company numerous times regarding a return and after nearly 2 weeks have yet to hear back.

8 januari 2020

Esperienza positiva.

8 januari 2020

Great products, good leathers, lovely designs. Drawback for me are the relatively high shipping and handling costs for European orders. No extra options, contrary to the Italian market.

8 januari 2020

Molto soddisfatta dell'acquisto fatto. Prodotto meraviglioso, tempi di consegna perfetti.

8 januari 2020

Could not be more satisfied with the product or their expedited delivery.

7 januari 2020

La borsa è bellissima...avevo visto il negozio a Verona ed ho ordinato sul sito...eccellente servizio, ben imballato ...lo consiglio

7 januari 2020

Ottimo prodotto curato nei minimi dettagli molto soddisfatta e consegna super veloce

7 januari 2020

Servizio sempre impeccabile e consegne rapidissime.

7 januari 2020

Spedizione veloce nonostante le feste. Qualità del prodotto come mi aspettavo. Comunicazione di spedizione ricevute via email. Soddisfatto. Sicuramente ricomprerò da loro

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Cuoieriafiorentina
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