Diadora
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Berekend op - beoordelingen in de afgelopen 12 maanden

Laatste 3 maanden: -/5

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5 sterren

12.030

4 sterren

2.518

3 sterren

448

2 sterren

164

1 sterren

332

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4,7 /5

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18 november 2020

Super service et rapidité

18 november 2020

Third pair of heritage trainers just arrived. Can’t believe how quick they get them out to you. The quality is superb and the whole experience of buying from them is excellent. Best trainers out there. For us 50 year olds. when you know..... you know! #loveDiadora. Thank you

18 november 2020

Spedizione rapidissima

18 november 2020

Continuo ad acquistare scarpe Diadora per i miei figli e sono sempre una garanzia.

18 november 2020

Top service and great sneakers...

17 november 2020

Ich bestelle seit Jahren bei Diadora, da ich hier gute Qualität zum fairen Preis bekomme. Diadora liefert prompt und die Sachen sind immer gut verpackt (saubere Verpackung und Produkte gut geschützt).

17 november 2020

Il servizio online come sempre efficientissimo, preciso e puntuale

16 november 2020

Prodotti di alta qualità, ottima vestibilita' e perfetto tecnicismo.

16 november 2020

Ordine facile, chiare indicazioni per la scelta delle misure, consegna rapida

16 november 2020

Amazing Sneakers

15 november 2020

I have been a Diadora fan since the early 90's, buying tennis gear since then (shoes, shorts, shirts, wrist bands, track suits). One of my favorite shoes were the Boris Becker rebound ace and was very excited to see the re-release in the original colors. I went in and wanted to place my order for my size, 7.5, a couple months ago but at the end the system said the size was not available. I clicked on the "let me know when the size is available option" but never got any type of response or communication. Finally, 2 weeks ago I saw that the size was available again and ordered them, together with another pair of shoes (melody leather) and a Diadora utility jacket size M. After placing the order I received an e-mail saying that my shoes were not available in the size so they would not ship and I'd receive a credit for that charge but that the rest of the order would ship. I replied asking to please let me know when the size became available again but never received a response. This Thursday I finally received the package with the Melody shoes and the jacket. The shoes were great, the jacket was too big because they shipped a Size L instead of Size M. I checked the invoice in the order inside the box and it does say Size M for the jacket, so their shipping department or order fulfillment department made a mistake sending me the wrong size. I proceeded to return the jacket and frankly I was expecting that the policy would have the item ship in the right size but I saw during the return process that the policy is to just cancel the order and return the money 30 days after they receive the item back and verify that it's in good shape - which in this case it is because I only unpacked it, tried it on, saw that the size was wrong and repacked it in its original packaging. By the way, the Rebound Ace I wanted and didn't get are still showing available on the Diadora site on the size that in needed:7.5 I wrote their customer service team an e-mail explaining the above but I have not received a response. This has not been the first time I contact their service team with a question/complain and not hear back. I think the Diadora online shopping experience falls awfully short from being positive and I don't see myself using their online shopping option anytime soon.

Antwoord van de verkoper

Dear Customer, thanks for your detailed review. We are sorry for the miscommunication. Our Customer Service has already taken contact with you for assistance and we hope the problems has been solved.

15 november 2020

Commander taille 40 reçu taille 44

Antwoord van de verkoper

Cher Client, Merci pour ce commentaire. Nous sommes désolés pour l’erreur de taille, et conscients que la façon de change est complexe. Malheureusement, nous ne pouvons rien faire d’autre. Pendant ce temps, notre Service Client s’est déjà activé pour vous aider. Nous espérons que le problème s’est bien terminé et que vous serez toujours notre client.

15 november 2020

Team disponibile e sito accessibile a tutti..

15 november 2020

Ottima la spedizione, bellissime le scarpe.

14 november 2020

buongiorno purtroppo scrivo solo ora per impegni di lavoro. Purtroppo le diadora rave nylon le ho indossati nella sera del 24/10/2020 e dopo due ore per entrembe le scarpe si sono scollate le punte.chiedo pertanto il rimborso di quanto pagato. non le ho più messe da allora.seguirà mail.alego foto.grazie. renato brentan - como

Antwoord van de verkoper

Gentile Cliente, grazie per la recensione. Siamo molto spiacenti per quanto accaduto. Il nostro Servizio Clienti si è già attivato per darle assistenza e ci auguriamo che il problema sia stato risolto in modo soddisfacente.

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Vincere, non è un obiettivo fine a se stesso, è il cuore della nostra impresa che vogliamo portare ad essere leader globale nel mercato dello Sport, lifestyle e Safety attraverso marchi fondati sulla passione, l’avanguardia stilistica e l’innovazione tecnologica. La creatività e l’immaginazione hanno reso grande la nostra azienda; la ricerca di materiali e sistemi costruttivi, l’innovazione costante nello sviluppo di tecnologie applicate allo sport, al benessere e alla sicurezza dell’individuo e, infine, lo stile, italiano, visionario, trasversale e globale, rappresentano i nostri più grandi successi.

Diadora (Gebruiker Ingeschakeld)
Via Montello, 80
31031 Caerano San Marco (Treviso)
Italy
BTW-nummer IT04308510264

Categorie: Moda e shopping

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