Elettronew
Reviews: 21,022

star-rating
4.8
/5
Calculated on 1,645 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 438 reviews)
Last month: 4.8/5  
(out of 110 reviews)

Filter by rating:

18,322
2,123
237
109
231
Other indicators
Average product rating
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: 18 September 2025
star-rating
3
/5
4 September 2025
Ordinato materiale in promozione ad agosto, la spedizione ha tardato di una settimana, e mi può anche stare bene ma basterebbe notificarlo all atto dell' ordine, il pacco ricevuto invece era privo di imballo interno, gli interrutori erano liberi per la scatola con il materiale mal mischiato, diciamo resta come nota positiva il prezzo conveniente, per il resto sono poco soddisfatto
Reply of the merchant
Gentile cliente, Grazie per averci scritto! La sua recensione è molto importante per noi. Siamo desolati per i disservizi occorsi. Tuttavia, ci teniamo a specificare che, in caso di ritardo dell'ordine, questo viene sempre segnalato al cliente tramite mail. Controlli anche lo spam, magari la nostra comunicazione è finita nella sua posta indesiderata. Per quanto riguarda il packaging, faremo tesoro della sua esperienza ai fini di migliorare ulteriormente il confezionamento dei pacchi. Cordiali saluti Vincenzo - Team Customer Elettronew
star-rating
5
/5
4 September 2025
A friend of mine always buys his airco units here, so I was looking at the prices in the Netherlands and here and this is way cheaper. In the Netherlands they also ask 50-60 euro transport fees. My Haier unit was here within 2-3 days I think. Fast delivery and everything was perfect
star-rating
5
/5
3 September 2025
ottima esperienza , i prodotti arrivati come descritti ad un prezzo buono . Complimenti per la consegna un paio di giorni prima di ferragosto, ci speravo ma dubitavo , mi sono dovuto ricredere!. Vi è stato un piccolo disguido con PayP , ma non ho fatto in tempo a scrivere che mi era già arrivato lo storno. Veloci e precisi , ottimo
star-rating
4
/5
2 September 2025
Nonostante la presenza del giorno di ferragosto in mezzo i tempi di consegna sono stati rispettati. Solo da migliorare i tempi di aggiornamento sul sito sullo stato dell'ordine.
star-rating
5
/5
1 September 2025
Très bon site matériel, achat d'une clim 3,5 kW, a un prix correct et délai de livraison respecté, "dommage que le livreur de DHL ne respecte pas les colis, celui-ci était couché lors de la livraison ce qui n'est pas le top pour une clim"
star-rating
5
/5
31 August 2025
Página Web muy completa con productos de buena relación calidad/precio, gran gestión del producto y buena entrega.
star-rating
5
/5
31 August 2025
Tutto perfetto, molto serio e professionale , veloce nella spedizione. Sicuramente da provare. Grazie
star-rating
5
/5
31 August 2025
Très satisfait de tout
star-rating
5
/5
31 August 2025
Prodotto originale e spedizione nei tempi. 5 stelle
star-rating
5
/5
31 August 2025
La livraison c est passée en 3 fois très rapide en 1 semaine j ai reçu la totalité de la commande. Service clientèle réactif. Elettronew merite les 5 étoilés
star-rating
5
/5
31 August 2025
Prodotto conforme alla descrizione. Spedizione veloce, servizio assistenza efficiente. Venditore consigliato.
star-rating
5
/5
31 August 2025
Precisione
star-rating
5
/5
31 August 2025
Velocissimi,precisi e prezzi convenienti.
star-rating
5
/5
30 August 2025
Articolo rispondente alle mie esigenze, prezzo adeguato e velocità di consegna.
star-rating
5
/5
30 August 2025
Très bien

Information for the customer

Bollino Feedaty
Last review: today
Verification status VALID
Reviews in mediation: 2

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)