Garmonttactical
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/5
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4.7 /5
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star-rating
5
/5
2 June 2024
At first there was an error with my address, which caused my order to be returned by the Post Office. I reached out to customer service and got a response from Jim. Jim was extremely patient, timely, and professional handling the shipping issues I was having. He was very kind with his responses to my emails, and I am extremely grateful. Thank you, Jim! I will definitely be ordering again because of how he handled the situation.
star-rating
5
/5
1 June 2024
I purchased boots and was surprised by how comfortable and light they are. I will definitely be re-ordering them once they wear out.
star-rating
5
/5
31 May 2024
I had no problems with Garmont so easy to work with. I had to return shoes that I bought for Mr and my son and it was easy to do, only thing that sucked was had to pay the shipping costs for return.
star-rating
4
/5
29 May 2024
Love the boots even more than the last ones seems to have more cushion good job
star-rating
4
/5
28 May 2024
The boots are a huge improvement over what he was issued in BCT. However, I had to ship them to myself and turn around & pay to ship them to him because it would not allow enough characters in the address lines for me to enter his address. That is why I’m giving 4 stars, not bc of the product but because of the checkout process. Hopefully this can be fixed.
star-rating
5
/5
24 May 2024
Fast shipping.
star-rating
5
/5
22 May 2024
Quality boots, came in a relatively short time and I’ve already logged a 9 mile ruck on them with no complaints
star-rating
1
/5
17 May 2024
Boots were not comfy, return process sucks.
Seller's reply
Hi Caleb, Thanks for reaching out to Garmont! We're sorry to hear your recent experience with our boots wasn't what you hoped for. We understand your frustration. When you buy boots, you expect them to be a perfect fit. Here's some information that might be helpful: Boot Warmth: Gore-Tex lined boots are fantastic for waterproofing, but they can trap some heat. Boot Weight: The Extreme EVO GTX is a heavier boot designed for tough conditions and maximum support. Sock Sizing: Small, Medium, and Large can be tricky! We know it's tough to find the perfect fit, especially when your foot size falls between sizes. We actually offer lighter weight boots without waterproof liners, like the T8 NFS 670 or Falcon. These might be a better fit for your needs. You can check them out on our website. (https://us.garmont.com/) We apologize if the return process felt difficult. We've confirmed your return is set up in our system. If you have any questions about returning your boots, feel free to contact us: Email: customerserviceus@garmont.com Phone: 844-427-6668 (Monday-Friday, 8:30 AM to 5 PM EST) We appreciate you letting us know about your experience. Thanks, The Garmont Team
star-rating
5
/5
15 May 2024
The product description was helpful. Check out was smooth. My order arrived in a reasonable amount of time.
star-rating
5
/5
9 May 2024
Been wearing the books for a week now. They are the best uniform items I've invested in. Great support for my higher arches and I really like how they lace up.
star-rating
5
/5
8 May 2024
Fast delivery, great customer service and a superior shoe. I’ve been wearing Garmont for 14 years and I have no reason to shop for any other shoe. The arch, heel support as well as the ball of my feet are nestled in their foot bed. I totally recommend this product! Thank you Garmont!
star-rating
4
/5
7 May 2024
Believe you all make a great product just simply was to big for me feet
star-rating
5
/5
30 April 2024
The site worked well.
star-rating
4
/5
25 April 2024
Really like the shoes! The only problem in ordering was that the width of the shoe wasn’t clear from the description chart and a phone number to call for help wasn’t available without A LOT of Internet searching.
star-rating
5
/5
22 April 2024
On time, as prescribed, good customer service!

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Garmonttactical (User Enabled)
Italy