Nomination
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/5
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Produtos/Serviços
4,8 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
5
/5
18 dezembro 2020
Package arrived really quickly considering it was travelling from Italy to Scotland a few weeks before Christmas. Very pleased with the packaging the charms arrived in to keep them safe.
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star-rating
5
/5
18 dezembro 2020
Very happy, kept well informed on the progress of my order.
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star-rating
5
/5
18 dezembro 2020
Very professional plenty of updates on delivery only downside is there was far to much packaging
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star-rating
4
/5
18 dezembro 2020
Easy to complete order.
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star-rating
5
/5
18 dezembro 2020
quick delivery
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star-rating
3
/5
18 dezembro 2020
Was not happy with packaging as they where presents
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Resposta do vendedor
Good morning we regret to read your review. In case of problem with the packaging (such as it has been received damaged) please contact us via email. We'll be able to find the best solution for you. Regards Giada from Nomination Staff
star-rating
5
/5
18 dezembro 2020
Very happy with the service, the product and the speed of delivery.
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star-rating
4
/5
18 dezembro 2020
Process was very good. The only time that I felt frustrated was waiting for the despatch e-mail which took approx 7 days. I felt the despatch of a small item , even at Christmas , could have been quicker. When it did despatch , the tracking worked very well and was informative.
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star-rating
5
/5
18 dezembro 2020
Fantastic service yet again, this is the second time I have bought direct and am delighted with my purchase. Delivery was very fast, thank you very much. Kind regards
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star-rating
4
/5
18 dezembro 2020
A bit late but good service
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star-rating
1
/5
18 dezembro 2020
Not arrived and you have just reminded me to chase
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Resposta do vendedor
Good morning we regret to read your review. My colleague Ilaria has opened the complaint with courier today morning. We regret for the inconvenience, not caused by our company. We're working on your issue. We'll give you other details as soon as possible. Regards Giada
star-rating
5
/5
18 dezembro 2020
Beautiful & arrived super quick !
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1
/5
18 dezembro 2020
I ordered 2 separate charms as 2 separate presents and they have came and they are linked together I can not get them undone.
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Resposta do vendedor
Good morning we regret to read your review The links can be separated by yourself, it's an easy operation. Please see the video tutorial here; https://www.youtube.com/watch?v=WHRZEMmiNn0 Anyway you should receive 2 single packaging, one for each link. Regards Giada
star-rating
1
/5
18 dezembro 2020
Customer service? Sucks. Can't score a zero. Way way late, entire answer was suck it up, our terms are clear - we don't need to tell you its not in stock (yeah.. your site says is it?!) and will send it when we can. Thanks Nomination - I nominate you as the worst customer service (term used loosely) of 2020, and thats saying something..
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Resposta do vendedor
Good morning we regret to read your review. Your order was late due to a missing item that it back in stock after some days. We can understand your disappointment and we regret if you've received a bad customer service. We only explained via email our policy. Our items are handmade so the production can be sometimes delayed. Anyway we replied to your email in short time, we receive every day many and many requests. Regards Giada
star-rating
5
/5
18 dezembro 2020
Absolutely love it x
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Bollino Feedaty
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Informações da empresa

 
Nomination (Utilizador Ativado)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
Número de IVA 05018590488
Tel. +39 055 425471

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