Nomination
avaliações:

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5 estrelas

5 071

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219

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4,8 /5

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27 dezembro 2019

Items delivered on time. Very happy with necklace and earrings, highly recommend.

26 dezembro 2019

Website was user friendly. Free shipping was definitely an incentive. Delivery was fast. Items were nicely packaged.

26 dezembro 2019

Thank you :-)

26 dezembro 2019

The service I received was extremely shocking. I placed my order through the website and a couple days after I had made the purchase I still had not received a tracking/shipment number so started to get concerned one as I spent a fair amount of money, secondly being close to Christmas to then received an outrageous email back telling me it would be here at the end of the year and I should have read about last day shipment which the website never said anything about as if was the case would of ordered closer to home. I had replied to that response back asking that I would just like a refund one because of attitude and secondly they was Christmas presents so would of been no good, to then miraculously get sent a shipment email after being told I’m “LUCKY” they have sent it out!!! Completely poor and outrageous and I definitely will not be using your website again.

Resposta do vendedor

Dear Customer we regret to read your review. As stated on the web-site, the delivery in time for Christmas was guarantee for all the orders placed by 15/12. So we replied to you and explained this. Anyway, our logistic dept. has continued to ship the orders placed after this date. In your case, the parcel was ready to be shipped so we shipped it before Christmas. We replied to you informing that the parcel was ready to be shipped. If we had not been able to ship by Christmas, we would have made the refund as requested. Regards Giada from Nomination Staff

25 dezembro 2019

Excellent service with super fast International postal service.

25 dezembro 2019

Everything was Ok.

25 dezembro 2019

Excellent service throughout the whole process

25 dezembro 2019

Products are beautiful. Service is excellent. Will be getting more from Nomination very soon. Thank you ❤️

25 dezembro 2019

Website was easy to use. Communication Email response was very effective. They responded quickly and were accommodating.

25 dezembro 2019

Excellent service. Arrived in time for Christmas. Do wish the two charms I ordered came separate as for two different people. But they are lovely

25 dezembro 2019

Would not order again due to unreasonably long delivery time - 12 days from ordering to delivery. Products fine, as expected.

Resposta do vendedor

Dear Customer we regret to read your review. The long times are due to the very busy Christmas Period. Anyway, your parcel has been delivered in time for Christmas. I hope you can appreciate our customer service and products. Regards Giada

24 dezembro 2019

First time ordering from nomination & abroad. The website was easy to use. Very pleased with the whole process. My item arrived in time for christmas.

24 dezembro 2019

I'm so disappointed, my parcel has arrived which is to be a Christmas present. The bracelet is all silver which I ordered the rose gold one and that wasn't the one that came really am disappointed

Resposta do vendedor

Dear Customer we regret to read your message. This has been an human mistake. Our orders are handmade. We replied to your email but we've not received your new message with the photo. Please, reply to us in order to find the best solution. Regards Giada

24 dezembro 2019

After purchaing i waiting for the 8 business days for delivery as not arrived. My item was not posted until promted by my email asking where it was. Luckily still arrived in time for Christmad or would have been 1 star and not 2.

Resposta do vendedor

Dear Customer we regret to see you gave us 2 stars only Sorry for the delay in shipment, we hope you can appreciate a promocode already sent via email. Anyway the parcel has been delivered in time for Christmas as promises. Regards Giada

24 dezembro 2019

I ordered my charms on the 6th December as I had two friends birthdays on the 17th Dec & 19th Dec so I'd ordered charms for them. Well my charms didn't arrive until 23rd Dec I'm not very happy as I then had to explain to both my friends that they hadn't came ect. It says on the site 5-7 working days?! Obviously not! I'll never order off this site again.

Resposta do vendedor

Dear Customer thank you for contacting us. We regret for the delay in shipment but as indicated on the web-site, the delivery time can changed in particular periods of the year as Christmas period. The order has been delivered in time for Christmas. I Hope you can appreciate a promocode already sent via email. Regards Giada