Nomination
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5 estrelas

4 908

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531

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210

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126

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4,8 /5

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9 dezembro 2018

I ordered previously from an independent jeweller whose service was excellent as nomination had a sale I ordered extra charms for Christmas present. I ordered 3 and all were in stock but it took so long for nomination to even pick the order that I was refunded for 1 as it was out of stock, then a few days later I was refunded for another as this one was also out of stock eventually nearly 2 weeks after order I received an email to say the 1 was being dispatched and needed to be signed for. I waited in for delivery to sign for the parcel,the courier didn’t even knock on the door just pushed it through the letterbox so a day wasted for me. Now I need more charms and their sale has ended so I have lost out. Why did nomination continue to take online orders for items that they had no stock of? I am disgusted with their service and will not order directly from them again. Terrible service, delivery times altogether an experience I will not repeat.

Resposta do vendedor

Dear Customer Thank you for your review on Feedaty. We regret for what happened, this is not the service we generally offer. We received many and many orders and the stock is limitated. This is the reason why we refunded the missing link and we shipped the rest of the order. Please, accept our apologies! I hope you received the parcel correctly. Regards Giada

9 dezembro 2018

I have still not received my item 2 weeks and still waiting.

Resposta do vendedor

Dear Customer Thank you for your review. Your parcel has been delivered 2 weeks ago. Please, accept of apologies due to the delay in shipment. This is a very busy period for our company. Regards Giada from Nomination Staff

8 dezembro 2018

Excellent service.. Fast delivery and very good communication.

8 dezembro 2018

I had it engraved with my daughters name and it is absolutely beautiful. Arrived within the allocated time and was packaged perfectly.

8 dezembro 2018

I really like the brand nomination. Have excellent produts and good quality.the service is very good.

8 dezembro 2018

Items purchased were out of stock but didn’t tell me until I emailed chasing the order. Need to sort out the stock control on the website extremely disappointed

Resposta do vendedor

Dear Customer, We regret to read your review. We are really sorry for what happened, this is not the service we generally offer. We contacted all the customers asap - we received many and many orders with the same items discouted and we disabled the missing items when the orders were already placed. This is a very busy period for us and we are working so hard to elaborate all the orders asap. I hope you can appreciate a promocode already sent via email. Regards, Giada from Nomination staff

8 dezembro 2018

I was disappointed by the website at Black Friday deal. It was terrible. 2 of the 4 charms I paid for were not in stock and they were when I paid for them which resulted in me loosing out on the deal as I was not informed until after black Friday deal was ended. I then had to buy the two missing from my local shop. I can not believe they could not be sent from where stock was available? Or not have charged me in first place as it took a while to receive refund ! I paid for gift wrapping and received one flat box that’s it. Not great service at all from a previously loyal customer. Not received

Resposta do vendedor

8 dezembro 2018

Perfect customer relationship 😊

7 dezembro 2018

Website is a nightmare 3 times had things in basket then they disappeared

Resposta do vendedor

Dear Customer, Thank you for contacting us We regret to read your review. Please, for the next time contact us via email. We'll be glad to verify for you and we'll help you with the placing of the order. I hope you can appreciate a promocode already sent via email. Regards Giada

6 dezembro 2018

A* service. Easy to navigate website. Simple check out process. Delivery from Italy to UK fast, trackable, safe and secure. Would most definitely recommend..

6 dezembro 2018

I love the nomination brand!! All items of nomination that I have bought in the past (and there is quite a few) have all been of amazing high quality. Most recently bought a charm that was personalised and it came out looking amazing!! 5* products that last 5*service 5* speedy delivery Amazing company highly recomed!!!

5 dezembro 2018

GREAT CHOICE OF CHARMS. GOOD QUALITY. PROMPT DELIVERY

5 dezembro 2018

Delivery very efficient nice packaging

4 dezembro 2018

Communication from nomination very good , re arrival of goods

4 dezembro 2018

Fantastic service and speedy delivery. Love the quality of the jewellery too.

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Informações da empresa

Nomination (Utilizador Ativado)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
Número de IVA 05018590488
Tel. +39 055 425471

Categoria: Moda e shopping

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