Otticanet
beoordelingen:

star-rating
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/5
Berekend op - beoordelingen in de afgelopen 12 maanden
 
Laatste 3 maanden: -/5  
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1.513
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Andere indicatoren
Producten/Diensten
4,9 /5
Laatste beoordeling: -
Sorteercriterium: meest recent.
De lijst bevat niet de beoordelingen in bemiddeling. Ontdek meer
star-rating
1
/5
29 januari 2026
I ordered AR frames on 01/14/26 next day got a FedEx tracking number & a delivery date oy 01/21/26. On 01/20/26 FedEx tracking said clearance delay. I emailed Otticanet asking them to either correct whatever is the issue or return my money to the account it was drawn on. I got a reply stating the problem has been corrected and I should get an updated FedEx delivery date? On 01/23/26 FedEx tracking went from clearance delay with a ! sign to delivery updated ! sign. No delivery date. I have emailed Otticanet 3 additional times enquiring and asking for my money back since there is no product. Buyers be aware of this company, they are a shady organization at best a scam at worst.
star-rating
2
/5
29 januari 2026
Customer service was excellent, but you are constantly out of stock on my selections or on massive backorder which is disappointing.
star-rating
1
/5
29 januari 2026
Did not receive item yet
Antwoord van de verkoper
Hello, we are sorry to read your feedback. ​W​e checked with the courier and your parcel was correctly delivered at your address. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
28 januari 2026
The company has been very responsive and helpful regarding shipping delays.
Antwoord van de verkoper
Hello, Thank you so much for taking the time to leave us feedback. We always try to do our best even when a delay beyond our control may occur. Customer satisfaction is our priority! We hope to see you again on Otticanet. Best regards Otticent
star-rating
5
/5
27 januari 2026
very nice , good quality, in love with ♥️ Otticanet
Antwoord van de verkoper
We are so grateful for your kind words. We’re glad that you enjoyed our excellent quality products. See you soon on Otticanet! Best regards. Ottcanet
star-rating
5
/5
26 januari 2026
Great ways to buy quality products at great prices
Antwoord van de verkoper
Thanks for sharing your rating with us and the community. It’s wonderful to hear that you liked our special price and excellent quality products. If there’s anything we can do to improve our offering, please let us know!. We hope to see you again soon. Best regards Otticanet
star-rating
5
/5
22 januari 2026
Huge selection of high end frames. Super fast shipping and authentic eyewear
Antwoord van de verkoper
Many thanks for the 5 star rating! It is very important for us to know that our Customers appreciate our authentic and excellent quality products, plus our fast shipping service. We hope to meet you soon again. Kind regards. Otticanet
star-rating
5
/5
22 januari 2026
smooth transaction thanks
Antwoord van de verkoper
Thanks for taking the time to leave us your feedback! We are glad to know that you appreciated the purchase experience on Otticanet! We hope to see you again soon. Best regards. Otticanet
star-rating
5
/5
22 januari 2026
Ho ordinato un prodotto salice da sci e nei tempi previsti il prodotto è arrivato. Qualità e imballo prodotto perfetto. Ho contattato l'assistenza per delle informazioni sul prodotto e tutte le mie richieste sono state esaudite. Complimenti OtticaNet.
Antwoord van de verkoper
Grazie per la recensione a cinque stelle! Siamo davvero felici di averla soddisfatta con i nostri prodotti di qualità e i tempi di spedizione. Sapere, inoltre, che ha apprezzato il nostro servizio cliente ci rende orgogliosi del nostro lavoro. Arrivederci a presto su Otticanet! Cordiali saluti Otticanet
star-rating
5
/5
22 januari 2026
Un po lunghi i tempi di consegna ma hanno fatto uno sconto per scusarsi dell’inconveniente Packaging perfetto e assistenza clienti ottima Consigliato
star-rating
1
/5
21 januari 2026
I order my glasses 2 weeks ago you told me I will receive them in 7 to 10 days and I did not receive them yet
Antwoord van de verkoper
Hello, we are sorry to read your feedback. ​W​e checked with the courier and your parcel was correctly delivered at your address. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
17 januari 2026
Service was very efficient. Frame is excellent quality
Antwoord van de verkoper
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our efficient service and our glasses. We hope to see you soon on Otticanet! Best regards. Otticanet
star-rating
4
/5
16 januari 2026
Shipping was great, came in good time and the product/packaging was well kept. The product itself has signs of scratching on the lenses and wear on the inside of the arms (half the logo is worn off) Wasn’t aware of this as I thought they were brand new? I know they don’t make this specific model anymore. Everything else was perfect
star-rating
5
/5
14 januari 2026
Easy to use website with great prices! Shipping was fast and the glasses came in a well protected package.
Antwoord van de verkoper
Many thanks for the 5-star rating. We are glad to know that you like our web-site, special prices and our fast shipping service. We know how important it is to deliver products quickly and in perfect conditions. We will wait for your next orders. Best regards Otticanet
star-rating
5
/5
13 januari 2026
Great customer service, quick postage & a wide selection of styles.
Antwoord van de verkoper
Thank you so much for taking the time to leave us feedback. We are glad that you enjoyed our Customer service, our selection of glasses and our fast shipping. We are really happy when we can satisfy our Customers!. We hope to see you again soon. Best regards. Otticanet

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Bedrijfsinformatie

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Gebruiker Ingeschakeld)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
BTW-nummer 02250880024
Tel. +39 015 20479