Otticanet
avaliações:

star-rating
-
/5
Calculado em - avaliações nos últimos 12 meses
 
Últimos 3 meses: -/5  
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Último mês: -/5  
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Produtos/Serviços
4,9 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
5
/5
2 dezembro 2024
Speedy delivery. Thanks!
star-rating
5
/5
29 novembro 2024
Excellent service and quick delivery. My glasses are high quality and nice packaging. Would highly reccommend.
star-rating
5
/5
29 novembro 2024
It was my first time ordering sunglasses from Otticanet and I was very impressed with how quickly they were shipped to me. Everything was very easy from placing my order to paying and tracking my order with the tracking details provided. My new sunnies arrived just as they looked online. Love them! I will definitely buy from Otticanet again. Very happy with their product and service.
star-rating
5
/5
29 novembro 2024
Great communication and tracking provided. Product in great condition.
star-rating
5
/5
28 novembro 2024
I always shop for sunglasses at Otticanet. They have a large range of brands and styles at great prices. Customer service is excellent and they dispatch orders very fast. I highly recommend Otticanet, you won't be disappointed.
star-rating
5
/5
25 novembro 2024
Amazing service. Reasonably priced, quick shipping. Love it!
star-rating
5
/5
19 novembro 2024
Arianna was very helpful, quick and clear communication. Overall A .
star-rating
5
/5
16 novembro 2024
Great prices, fast shipping and legit products
star-rating
5
/5
13 novembro 2024
Great experience and fast deliver I have received my sunglasses within 5 days only !
star-rating
5
/5
13 novembro 2024
My shopping experience was good and it was easy to buy a glasses frame and get it delivered to Germany. The only downside at the moment is that the return process is complicated because you can’t return it right away. At first you need to send pictures of everything and then you get the return label. After i send the glasses back and giving feedback on this platform they replied and said that the manufacturer answered that the failure on the paint was too little for a refund but they gave me a full refund including the return costs which was very polite. I recommend to get in contact with them and give real feedback if you have any problems so that they have a chance to help you and get the opportunity to improve from your honest feedback.
star-rating
5
/5
12 novembro 2024
I couldn’t be more impressed with my recent experience! The delivery of my glasses frames was exceptionally fast—far quicker than I anticipated. On top of that, the customer service was absolutely top-notch. The team was responsive, friendly, and truly went above and beyond to ensure I was satisfied. It’s rare to find such a seamless combination of speed and quality service. Highly recommend!
star-rating
5
/5
12 novembro 2024
Tutto bene. Ottimo servizio.
star-rating
5
/5
12 novembro 2024
Awesome pieces and fast delivery
star-rating
4
/5
12 novembro 2024
everything okay
star-rating
1
/5
12 novembro 2024
The sunglasses are inclined I want to send it back
Resposta do vendedor
Hello, we are sorry to read you review. We checked your pictures and your glasses arms were not aligned. As we explained​ in private, due to jumps in temperature, the material of the glasses can move. This often happens on acetate frames and it is easy to fix. In order to do it, we suggested you to go to a local store so that an optician could adjust the frame by heating it directly on your face. This is a routine and free operation, opticians do it every day on all frames and it takes only a few minutes. In case this is not possible, you can return the glasses ​w​ithin 30 days from the delivery. We remain at your disposal. Yours Otticanet

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Informações da empresa

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Utilizador Ativado)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
Número de IVA 02250880024
Tel. +39 015 20479