Otticanet
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4,9 /5

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6 januari 2026

This was my first purchase from Otticanet. Fulfillment was a major problem, inconsistent with your published fulfillment policies, and downright unsatisfactory. Fulfillment took about 3 weeks before FedEx shipping. By the time of delivery, I had left the delivery address. Customer service did not send me a FedEx return label nor did they refunds and credit my charge card. I would never recommend anyone make a purchase from Otticanet based upon this experience which was totally unacceptable. And customer service had the nerve to shift blame to FedEx ! Inexcusable, unsatisfactory and inexcusable. Never order from Otticanet if you want to receive your purchase in a timely fashion! .

1 januari 2026

Tutto bene

Säljarens svar

Grazie per la recensione a 5 stelle! Siamo felici di sapere che tutto sia andato per il meglio! Arrivederci a presto su Otticanet! Otticanet

30 december 2025

It was the worst experience. I order the item 11/29. It says. 20-25 days. And it finally shipped now 12/30 it still stuck at custom. I ask for help and no one has answer me so far. Not a great experience at all.

Säljarens svar

Hello, we checked and Fedex correctly delivered your parcel on January 8th. The order was placed on November 28th, and, according to the waiting time provided, we shipped it on December 16th. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had such a long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet

30 december 2025

The process was very smooth, and the shipping notifications were terrific. The product arrived early and in time for Christmas. My son LOVES the glasses.

Säljarens svar

Thank you for the 5-star rating! We are thrilled to know that you enjoyed the purchase experience on Otticanet and our Customer service. Your feedback motivates us to continue providing exceptional service to all our customers. We hope to see you again soon! Best regards. Otticanet

30 december 2025

Great experience with this company. Order arrived in perfect condition and right on time. Highly recommended

Säljarens svar

Thank you so much for taking the time to leave us your review. We’re happy to see that you had a 5-Star experience at Otticanet. We’re looking forward to having you back again soon! Best regards. Otticanet

30 december 2025

A smooth transaction and good communication through the shippong process. Great price for great glasses

Säljarens svar

Thanks for sharing your rating with us and the community. It’s wonderful to hear that you had a pleasant and easy purchase experience at Otticanet and you enjoyed our special prices. We look forward to being your preferred choice for glasses in the future. Best regards. Otticanet

29 december 2025

Service clientèle au top. Très bonne qualité des verres.

Säljarens svar

Merci beaucoup pour votre évaluation 5 étoiles. C’est super d’apprendre que vous avez apprécié notre service client et nos lunettes. Nous avons hâte de vous revoir très bientôt. Otticanet

20 december 2025

excellent

Säljarens svar

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We look forward to being your preferred choice for glasses in the future. Kind regards. Otticanet

18 december 2025

Third or fourth time ordering from Otticanet, and they haven’t disappointed me yet. Great selection. Great prices fast shipping!

Säljarens svar

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our products, our special priced and our fast shipping! Your feedback motivates us to continue providing exceptional service to all our customers. We hope to see you again soon! Best regards. Otticanet

18 december 2025

OTTIMO ACQUISTO DA UNA DITTA SERIA CHE MANTIENE CIO' CHE PROMETTE.... GRAZIE OTTICANET

Säljarens svar

Grazie per la recensione a 5 stelle! Siamo molto felici di sapere che apprezza la nostra professionalità e serietà!. Facciamo sempre del nostro meglio. Arrivederci a presto su Otticanet! Otticanet

18 december 2025

I was very pleased with every aspect of my purchase from Otticanet. I live in Oregon in the US and the shipping was quick and without any hitches. I am very pleased with the glasses that I purchased and the price was considerably less than any other vendor that I had found. I would highly recommend buying from this company

Säljarens svar

Many thanks for the 5-star rating. We are so grateful for your kind words. We’re glad that you enjoyed your glasses, our fast shipping service and our special prices. We’re looking forward to having you back again soon. Kind regards Otticanet

17 december 2025

Grande professionalità gentilezza e cortesia, ottimi prodotti. Molto soddisfatta

Säljarens svar

La ringraziamo per la preziosa recensione a 5 stelle! E' molto importante per noi sapere che i nostri Clienti apprezzano la nostra professionalità e i nostri prodotti. Cerchiamo sempre di fare del nostro meglio e siamo felici i sapere che il nostro impegno viene riconosciuto. Arrivederci a presto su Otticanet! Otticanet

15 december 2025

Great experience all round, was kept abreast of the shipping and delivery was earlier than expected. Effortless, keep it up.

Säljarens svar

We are grateful that you took the time out to leave us a review. We are glad to know that you enjoyed our Customer service and our fast shipping. We hope to see you again soon! Best regards. Otticanet

15 december 2025

I liased with Arianna for my order and she was extremely helpful in dealing with the order / customs / freight issues. She was diligent and response was always quick even if had to refer to her manager.

Säljarens svar

Thanks for the lovely feedback. We’re happy to see that you had a 5-Star experience at Otticanet. It’s wonderful to hear that you liked our Customer service! We’re looking forward to having you back again soon. Kind regards. Otticanet

13 december 2025

Buying glasses from Otticant was straightforward and simple. The website was easy to use and the estimate of the time to delivery was accurate. The delivery to the UK using FedEx was very fast with frequent updates about the delivery. I would use Otticant again.

Säljarens svar

Thanks so much for sharing your experience with us. It’s wonderful to hear that you liked our web-site and fast shipping. Your input is incredibly helpful in maintaining our high-quality standards! We hope to see you again soon! Best regards. Otticanet

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Företagsinformation

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Användare Aktiverad)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
Momsnummer 02250880024
Tel. +39 015 20479

Kategori: Salute e medicina

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