Otticanet
Reviews: 1.386

star-rating
4,7
/5
Calculated on 428 reviews in the last 12 months
 
Last 3 months: 4,7/5  
(out of 118 reviews)
Last month: 4,6/5  
(out of 45 reviews)

Filter by rating:

1.232
76
9
19
50
Other indicators
Average product rating
4,9 /5
Last review: 19 maj 2025
star-rating
5
/5
21 februar 2023
Love my new sunglasses, fast free international shipping & amazing service! Thank you ⭐️
star-rating
5
/5
21 februar 2023
Have been buying glasses from Otticanet for many years now and find the process and service excellent
star-rating
5
/5
20 februar 2023
Venditore perfetto! Merce spedita celermente, arrivata perfetta, ben imballata. Servizio clienti eccellente, rispondono immediatamente
star-rating
1
/5
17 februar 2023
I asked for return but no one responding
Reply of the merchant
Hello, we always reply to all the emails and return requests within one business day. We know how important it is to keep in touch with our customers. That's why we always do our best to make it possible. We remain at your disposal. Yours Otticanet
star-rating
5
/5
17 februar 2023
sehr gut
star-rating
5
/5
16 februar 2023
Ottima esperienza , prodotto reso per misura erronea, efficaci e veloci nel rimborso
star-rating
2
/5
16 februar 2023
Order arrived very quickly, even though travelling from the EU to UK. Unfortunately, they sent the wrong item - same glasses, wrong colour. The customer support phone number on the website was not answered, but response to email within a couple of hours. Finally arranged to return the wrong item, which took multiple emails, but they refused to send out the correct item until the wrong one was returned (as other retailers would do). The correct pair finally arrived a week late, and they did not offer to refund the extra payment made for priority shipping. This meant it missed the date required for being given as a gift. Overall, poor experience, would not order from again.
star-rating
5
/5
15 februar 2023
Good price, quick delivery. Thanks
star-rating
5
/5
15 februar 2023
Huge selection, great prices and impressively fast delivery all the way down here to New Zealand!
star-rating
5
/5
14 februar 2023
I saved over 50% compared to buying in store from Australian retailers. My Tom Ford sunglasses arrived within 5 days and with the money I saved I purchased prescription lenses.
star-rating
5
/5
14 februar 2023
lovely glasses, good price, FedEx delivery...... Thanks
star-rating
5
/5
13 februar 2023
Great product
star-rating
5
/5
13 februar 2023
Glasses were beautifully and safely packaged and there was timely delivery
star-rating
5
/5
13 februar 2023
Good 10
star-rating
4
/5
10 februar 2023
consegna velo

Information for the customer

Bollino Feedaty
Last review: today
Certificate status: VALID
Reviews in mediation: 1

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479