Otticanet
Reviews: 1,444

star-rating
4.7
/5
Calculated on 439 reviews in the last 12 months
 
Last 3 months: 4.7/5  
(out of 116 reviews)
Last month: 4.8/5  
(out of 43 reviews)

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1,284
78
9
20
53
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Average product rating
4.9 /5
Last review: 30 June 2025
star-rating
5
/5
15 February 2024
My sunglasses were shipped quickly and were perfect on arrival. I actually ordered the wrong colour by mistake and emailed to have the order amended - fortunately I received a prompt reply and I received the sunglasses that I actually wanted! Thanks!
star-rating
5
/5
13 February 2024
Top!
star-rating
5
/5
12 February 2024
Speedy delivery, received my frames within 2 weeks of order (I am in Australia). Received updates on key steps in the process - which helps to relieve anxiety when purchasing for the first time and from a vendor all the way in Italy!
star-rating
5
/5
12 February 2024
Otticanet made this Valentine's Day purchase quick and very easy. I knew the model of the sunglasses I wanted to get my wife. They were $550CAD at Sunglass Hut in Canada and $357CAD at Otticanet, plus a 15% off promo code. Ordered to get them by the 14th, they were here all the way from Italy in 4 business days. No customs fees, duty fees or GST. They took care of all that! I was worried about ordering a fake pair, but so far after inspecting them, everything checks out. All the correct etchings, logos, measurements, and a finely engraved serial number on the right temple. A service and would definitely buy again! Thanks for saving me $200!
star-rating
5
/5
10 February 2024
Everything came nicely packaged and looks authentic. Very happy with my purchase
star-rating
5
/5
9 February 2024
Top service! Contact facile par mail, je suis ravie!
star-rating
5
/5
9 February 2024
perfetti in tutto ,ho fatto una richiesta di urgenza e fra ordine arrivo sono passati solo 4giorni con sabato e domenica compresi bravi e professionisti
star-rating
2
/5
9 February 2024
Unfortunately, I never got my package.
Reply of the merchant
Hello Vanessa, We ship all our packages with international couriers. Unfortunately, something went wrong on the way to you. We are sorry for the inconvenience which was beyond our control. After investigating with the courier we immediately sent you a new pair of glasses on our charge. We hope to meet you on Otticanet. Kind regards Otticanet
star-rating
4
/5
6 February 2024
تجربة رائعة وسرعة في توصيل الطلب وشكراً لكم
star-rating
5
/5
6 February 2024
Perfetto!
star-rating
5
/5
6 February 2024
Product was exactly as described, arrived in very fast turn around. Thanks for a great experience.
star-rating
5
/5
5 February 2024
Spedizione molto rapida e semplice. Prodotto ottimo. Grazie mille e alla prossima
star-rating
5
/5
5 February 2024
Ottimo venditore, puntuale e attento, dopo qualche giorno dal ricevimento del prodotto contatta mezzo mail per sapere se il prodotto è arrivato e se è conforme. Ovviamente i prodotti sono originali. Valutazione top
star-rating
5
/5
5 February 2024
The website needs a refresh (the payment flow) but the order and the delivery were super smooth! Thank you.
star-rating
4
/5
5 February 2024
Pretty good! Shipping to Switzerland has additional fees and it would be nice to alert about those during the ordering process and not via email after everything is confirmed.

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Reviews in mediation: 2

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479