Otticanet
Reviews: 1,510

star-rating
4.6
/5
Calculated on 464 reviews in the last 12 months
 
Last 3 months: 4.6/5  
(out of 142 reviews)
Last month: 4.4/5  
(out of 49 reviews)

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1,336
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62
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Average product rating
4.9 /5
Last review: 5 agosto 2025
star-rating
5
/5
18 julio 2025
I have been using Otticanet for a number of years i foung the customer service EXELENT, they are always happy to assist and the delivery is always on time. Great experience every time. Robert Australia
star-rating
5
/5
17 julio 2025
great and secure
star-rating
5
/5
17 julio 2025
Great deal on Prada sunglasses they were exactly what I was looking for at an amazing price
star-rating
5
/5
17 julio 2025
Very simple, good service and very fast shipping! I recommend 100%
star-rating
5
/5
17 julio 2025
Brillengestell günstiger als bei anderen Händlern - zügig per FedEx geliefert
star-rating
5
/5
17 julio 2025
Smooth transaction with clear communication about product availability and regular updates. Thanks for a good experience as I was hesitant at first.
star-rating
5
/5
16 julio 2025
I'm really happy with the product and service. Super fast shipping and great quality of the glasses that I've got. Thank you!
star-rating
5
/5
15 julio 2025
Fast shipping great service and good prices
star-rating
5
/5
11 julio 2025
Shipping was really fast and the product was perfect. I will definitely shop here again.
star-rating
1
/5
10 julio 2025
Awful, I still haven't received the product, according to FedEx tracking it is being held up due to lack of customs information provided by your company, I haven't received any other updates from FedEx or your company thus far. Not to satisfied
star-rating
3
/5
10 julio 2025
World class customer service! But the replacement arms I received, don't't look at all like the arms that broke on Garrett Leicht Markus frames I purchased. So I am back to a brand new pair of glasses with 2 temple tips cracked because the replacement arms I received don't look at all like what's even on the picture of the glasses I purchased. Never in my life had I had arms on a glasses break or ever have to shell out hundreds more on replacement arms that don't match or even look like what's in the photo of the glasses on stock photos of the Markus frames. Unbelievable.
star-rating
1
/5
9 julio 2025
Product has not gotten to me yet. Keep calling the number and no one picks up or answers the phone even when I leave a message. I think it’s very bad customer service.
star-rating
5
/5
9 julio 2025
Otticanet was very easy to deal with. I paid a lot less in this website and got exactly the item I was looking for. It arrived exactly when expected and I had a great overall experience. Thank you.
star-rating
4
/5
8 julio 2025
I was very pleased with the eyeglasses frame and lenses — the quality and style were exactly what I was looking for. However, the delay in shipping the order was frustrating and took away from an otherwise great experience. I hope the delivery process can be improved in the future.
star-rating
5
/5
8 julio 2025
Lightning fast shipping. Received exactly as described. Impeccable quality. Couldn't be happier!

Information for the customer

Bollino Feedaty
Last review: hoy
Certificate status: VALID
Reviews in mediation: 0

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479