Otticanet
reviews:

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/5
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4.9 /5
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star-rating
5
/5
24 février 2025
Great price and fast delivery to UK with no custom tax or anything else to pay.
star-rating
5
/5
24 février 2025
The glasses came quickly and they were just as advertised. They look great and I am very happy with them.
star-rating
4
/5
22 février 2025
The customer service was excellent in quickly informing me that the requested product was out of stock,Unfortunately it took 20 days for the order to arrive which is a long time . The product was identical to the description mentioned on the website. I hope that the shipping company will be changed to a better one.
star-rating
1
/5
21 février 2025
Hello, I contacted you and did not receive a response. I ordered glasses with a gold frame and they arrived in silver. It is a gift and not for me. What should I do!!
Seller's reply
Hello, We are sorry to read your review. We always reply to all the emails we receive within one business day, in case you don't receive any reply we suggest to check your spam. We confirm that the glasses you received are the correct ones you ordered. As we sell only authentic glasses descriptions and pictures are provided by official manufacturers and we cannot modify them. All the features you can read for the Montblanc glasses you ordered are provided by Kering Eyewear S.p.A. We are sorry if you did not expect this kind of colour. We remind you that in case you are not happy with the glasses, you always have 30 days time to return them. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
21 février 2025
Very bad !!! I still not received my sunglasses until now!!! More than a month
Seller's reply
Hello we are sorry ​for your feedback. Please consider that when you read "In stock, and ready to ship" or "Only 1 left. Order soon!" it means that products are in stock. We order all out of stock items to the official suppliers after receiving the order, that's why then we provided you with a new estimated shipping date. ​Usually, shipping time to Saudi Arabia is 4-5 working days. ​We checked and your parcel has been inspected in your country Customs, so a delay in delivery took place. ​We are sorry for the inconvenience beyond our control. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
20 février 2025
Sono riuscita ad acquistare una montatura che sembrava ormai essere introvabile e ad un prezzo super onesto, inoltre sono stati super puntuali!
star-rating
5
/5
20 février 2025
My experience was wonderful. Actually talked to customer support ( a real person!)regarding timing of shipment. My sunglasses arrived right on time - LOVE them. Will definitely purchase my glasses here again. So thankful I found this website.
star-rating
5
/5
20 février 2025
Thanks
star-rating
5
/5
19 février 2025
I order a pair of Cartier shade that weren’t currently in stock. When I reached out to customer service, they were extremely helpful. I was able to switch my original pair for a color that was currently in stock. My glasses came extremely fast and in perfect condition.
star-rating
5
/5
19 février 2025
FANTASTIC service, products and super fast shipping ⭐️⭐️⭐️⭐️⭐️
star-rating
5
/5
19 février 2025
Super quick shipment, reasonable pricing, secure payment and delivery! Love it!
star-rating
5
/5
19 février 2025
Super Erfahrung! Ausgezeichneter Service und schnelle Kommunikation. Vielen Dank.
star-rating
5
/5
19 février 2025
It was excellent
star-rating
2
/5
18 février 2025
I didn’t receive my order
star-rating
5
/5
18 février 2025
I’m from Mexico and I can tell that I had an amazing experience is my 2nd purchase. The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.

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Company information

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT Number 02250880024
Tel. +39 015 20479