Otticanet
Reviews: 1'560

star-rating
4.6
/5
Calculated on 460 reviews in the last 12 months
 
Last 3 months: 4.5/5  
(out of 149 reviews)
Last month: 4.7/5  
(out of 40 reviews)

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1'379
85
11
20
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Average product rating
4.9 /5
Last review: 9 septembre 2025
star-rating
1
/5
26 juin 2025
I have not received my package because customs is awaiting documents from otticanet. But when trying to contact ottica through phone no one answers and when you send a email they answer over a day later. FedEx is still waiting for otticanet to send documents and it’s been sitting in customs for 4 days now. I was going to purchase more glasses but after this experience I will take my business elsewhere because it’s unacceptable. The lack of response to urgent matters like this is crazy
Reply of the merchant
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
26 juin 2025
Excellent service, very fast delivery
star-rating
5
/5
26 juin 2025
Great Shopping experience
star-rating
5
/5
25 juin 2025
Excellent experience, quick shipping!
star-rating
4
/5
24 juin 2025
centro assistenza rapido, occhiali originali
star-rating
5
/5
23 juin 2025
The price was competitive.. and the shipping and delivery speed was within 3 days..
star-rating
5
/5
23 juin 2025
Excellent website, fair pricing, fast packing and delivery.
star-rating
5
/5
21 juin 2025
Ottimo servizio,prezzi convenienti
star-rating
5
/5
21 juin 2025
Shopping experience was great. Obviously took a little more time to arrive due to overseas location; but once here, I was in love with the frames. They are perfect. And I saved a lot of $ had I purchased in retail. I will do business with you again.
star-rating
5
/5
21 juin 2025
This was such a quick and pleasant experience all the way from the purchase up until I received the item. Otticanet have been exceptional when it comes to a good merchant, great communication response time and easy straightforward checkout experience. I am loving my sunglasses.
star-rating
5
/5
21 juin 2025
Amazing and quick turnaround . Shipping super fast.
star-rating
4
/5
20 juin 2025
Buona. Assistito dall’inizio alla fine della pratica.
star-rating
5
/5
19 juin 2025
Sunglasses were exactly what I wanted. They were brand new and beautifully packed and I received them in one week. I will be again!
star-rating
5
/5
19 juin 2025
Great. Easy to find the products I was looking for. The products are authentic, reasonably priced and was delivered within 5 days of ordering. Will definitely order from them again!
star-rating
5
/5
19 juin 2025
I thought the product I ordered would be sent from the stock they had. However, that wasn't the case, so they ordered a new one and secured it before sending it to me. That's why the delivery was a bit delayed. The delivery itself, which started, was quite fast. It was a product that was not available in Korea, but the price was reasonable. It was a satisfactory purchase.

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Bollino Feedaty
Last review: aujourd'hui
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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479