Otticanet
avaliações:

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/5
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4,9 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
4
/5
28 julho 2025
Love my new sunglasses! I have to admit, I was skeptical at first. The glasses were out of stock, but as promised, they shipped the following week! Communication was great, I would absolutely buy from Otticanet again!
star-rating
1
/5
28 julho 2025
Die brille die ich bestellt habe war ohne Flügel und wie ein Spielzeug nicht Empfehlenswert.
Resposta do vendedor
Hello , w​e are sorry to read your review. ​ ​ ​We checked and the item we sent you is the correct one you ordered. In fact, you ordered a clip-on only and not a complete pair of sunglasses. ​We indicated it in the product description "EYEWEAR NOT INCLUDED, CLIP ON ONLY"​ and it is written on the picture of the article. We are sorry if you did not read it. We remain at your disposal for any further information. Kind regards Otticanet
star-rating
5
/5
26 julho 2025
Got my glasses ahead of time, got exactly what I ordered and with my prescription! High quality, premium and definitely going to order future glasses here!
Resposta do vendedor
Hello, thank you for your kind review. It is very important for us to know that our Customers appreciate our authentic and excellent quality products. We hope to meet you soon again. Yours Otticanet
star-rating
5
/5
25 julho 2025
The sunglasses are beautiful. This price was great and shipping was extremely fast.
Resposta do vendedor
Hello, thanks for your kind review. We are happy to know that you appreciate our products, special prices and fast shipping. We hope to meet you again on Otticanet. Kind regards Otticanet
star-rating
5
/5
25 julho 2025
Muy satisfactoria y rápida. Y con un precio muy atractivo.
Resposta do vendedor
Hello, your review perfectly sums up our main goals: good prices, fast shipments and happy customers. Thanks for your feedback. See you next time! Yours Otticanet
star-rating
3
/5
24 julho 2025
Delivery deadlines were not met
star-rating
5
/5
24 julho 2025
Sehr guter Kundendienst, praktische Lösung für Lieferung in die Schweiz (als Nicht-EU-Land), schnelle Lieferung! Bin sehr zufrieden und ist zu empfehlen.
Resposta do vendedor
Hello, thanks for sharing your experience with us. We are really happy when we can satisfy our Customers. For shipments to Switzerland we offer a special service that guarantees very fast shipping avoiding Customs delay and further costs. See you next time! Kind regards Otticanet
star-rating
5
/5
24 julho 2025
Great shipping, very fast, the price was excellent and rapid response from their costumer team..in addition the product was 100% authentic! Will be doing business with them again!
Resposta do vendedor
Hello, thank you for your review. Our main goal is to deliver our authentic products as fast as possible. We are really happy when we can satisfy our Customers with our service and our special prices! We hope to meet you soon again. Kind regards Otticanet
star-rating
5
/5
24 julho 2025
Faultless dealings with Otticanet. Price was unbeatable and service to match. Received my order within one week and extremely happy with both pairs of sunglasses. Will absolutely shop with them again.
Resposta do vendedor
Hello, thanks for sharing your experience with us. We are glad to know that you love our special prices, our Customer service and our sunglasses. See you next time! Kind regards Otticanet
star-rating
5
/5
24 julho 2025
Ma commande correspond à mes attentes, juste parfaite !
star-rating
5
/5
24 julho 2025
المنتج اصلي وسرعة وقت الشحن كانت التجربة رائعة
star-rating
1
/5
23 julho 2025
I am giving a 1 star because I waited about 2 months to receive my glasses . After 2 months of waiting I received them and the prescription made on my glasses was incorrect. The same day I received them I contacted customer service snd made them aware , I requested for them to give me a near by location where I could take the glasses so someone on their team can take a look at them for themselves and verify that they indeed did not fulfill the correct prescription. I also went back to my optometrist office to have them check the prescription on my glasses was correct , they stated it was indeed incorrect.unfortunately so far we are going on 2 weeks going back and forth with the customer service and they refuse to fix my glasses . I am very disappointed because the frames are super cute and it’s a shame that I can’t even wear my glasses due to the incorrect prescription being made.
Resposta do vendedor
Hello, ​we are very sorry to read your feedback. ​When you contacted us, we checked which lenses we prepared for you with the optical lab. The optician confirmed that we made the lenses correctly according to the prescription you sent us. Since we don't have a store in the USA, we proposed you to return the glasses in Italy in order to have the lenses checked again, but you refused. Our customer service is always available in case our customers need assistance before and after purchase. It is important to cooperate in order find solutions. We remain at your disposal. ​Kind regards ​Otticanet
star-rating
1
/5
23 julho 2025
I haven’t received it yet it is stuck in customs
Resposta do vendedor
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
23 julho 2025
Je suis extrêmement satisfait(e) de mon expérience sur ce site. Le service est hyper sérieux, les produits sont conformes à la description et d’excellente qualité. Ma commande a été traitée très rapidement, et la livraison a été ponctuelle, voire même plus rapide que prévu ! C’est rare de tomber sur un site aussi fiable. Je recommande les yeux fermés à toute personne qui cherche des lunettes en ligne avec un service client au top !!
star-rating
5
/5
22 julho 2025
J’ai passé une commande le 15 juillet et je l’ai est reçu au bout de 2 jours . Envoi rapide et identique . Je suis contente de ma commande et je recommande.

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Informações da empresa

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Utilizador Ativado)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
Número de IVA 02250880024
Tel. +39 015 20479