Otticanet
avaliações:

Calculado em - avaliações nos últimos 12 meses

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4,9 /5

Última avaliação: -

Critério de ordenação: mais recente.
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9 março 2026

Love my sunglasses , I enjoyed the shopping experience with

Resposta do vendedor

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re happy to see that you like your sunglasses and that you had a good experience with us. We hope to see you again soon! Best regards. Otticanet

5 março 2026

I LOVE MY GUCCIS

Resposta do vendedor

Thank you for your feedback. We are happy to know that you like your Gucci glasses. We hope to see you again soon. Best regards. Otticanet

3 março 2026

Geniune products and fast shipping. Prices on a discount are good. Pleasant experience dealing with Otticanet.

Resposta do vendedor

Thanks for sharing your rating with us and the community. We’re glad that you enjoyed our authentic products and our special prices and promotions. We always do our best in order to ship our products with international and fast couriers all over the world. We hope to see you again soon! Best regards Otticanet

3 março 2026

No issues with this company. Received my sunglasses very quickly and received email updates through the process. Great customer service!

Resposta do vendedor

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our Customer service and our fast shipping. We look forward to being your preferred choice for glasses in the future. Best regards. Otticanet

3 março 2026

Why I need to pay additional taxes with FEDEX in Mexico ?

Resposta do vendedor

Hello, Orders shipped to extra EU countries do not include VAT and this is why you have been asked to pay for import duties and fees once the parcel reached your location. Please note that import taxes and duties do not depend on us but on your Customs as you ordered from a European Union country. All this information are available on our web-site at our SALES CONDITIONS and FAQ pages. We remain at your disposal for any further questions. Kind regards Otticanet

2 março 2026

Best site to purchase glasses. But unfortunately sunglasses I purchased wasn’t that good. It’s too tight at the end near to my ears which hearts my skull. Please make sure through pictures or info that the bridge ( of some glasses) getting tight in the end of the bridge. Thank you

Resposta do vendedor

Thank you so much for taking the time to review us. For each article the specific size and our size guide is written above the shopping cart button. This helps to choose the correct size. Do not hesitate to contact our Customer service for any further information. We hope to see you again soon! Best regards Otticanet

2 março 2026

The customer service experience with Otticanet was good. They needed more info after I put in my order and were quick to resolve the issue. The order was promptly shipped and received on time. The box was damaged when it arrived, and the FedEx tracking also was confusing... I think these were issues on FedEx's end and not Otticanet's, though.

Resposta do vendedor

Thank you so much for taking the time to leave us feedback. We always try to do our best! We are glad to know that you liked our Customer service and fast shipping. We ship all our products in appropriate and safe packaging in order to protect them. So, probably something happened during the shipment or during transport. Do not hesitate to contact our Customer service if the glasses are not in good condition. We are always at your disposal. Kind regards. Otticanet

26 fevereiro 2026

Tout était parfait, du début à la fin, rapide et efficace. Merci !

Resposta do vendedor

merci pour votre gentil commentaire. Nous sommes heureux que nos lunettes vous soient parvenues si loin si vite. Nous espérons vous revoir bientôt. Cordialement Otticanet

24 fevereiro 2026

I have yet to receive anything I have ordered. I can only say that from the time I have placed an order I have yet to receive anything! Quite extraordinary.

19 fevereiro 2026

Molto disponibili e gentili ed affidabili

Resposta do vendedor

Grazie mille per queste gentile parole. Avere un riscontro del nostro operato ci rende molto felici! Speriamo di rivederla presto. Cordiali saluti. Otticanet

17 fevereiro 2026

Sehr feeundlicher Service. Eine der Brillen war leider defekt. Diese Wurde aber anstandslo & sehr kundenfreundlich ersetz👌🙌👌 Sehr Zu empfehlen 👍

17 fevereiro 2026

Very terrible experience. I was made to pay extra because apparently they recommended a particular lens to fit the frame and after a very long wait, the glasses came damaged and after returning it, I am yet to hear from them. Customer service is horrible. I regret using otticanet.

14 fevereiro 2026

Customer service was truly outstanding from start to finish. The team was attentive and even reached out to me personally to gather more information, making sure I would get the perfect pair of glasses. That extra care made such a difference. My glasses arrived quickly — especially impressive considering it was over the holidays — and I absolutely love them! Highly recommend Otticanet and the amazing service.

Resposta do vendedor

Thanks for sharing your rating with us and the community. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do: satisfy and surprise our Customers with our service! We are glad to know that you like our fast shipping. See you next time on Otticanet! Best regards. Otticanet

12 fevereiro 2026

Excellente expérience, service client réactif et professionnel.

Resposta do vendedor

Merci pour votre commentaire. Nous sommes heureux lorsque nous pouvons satisfaire notre client avec nos produits et services. Nous espérons vous revoir sur Otticanet. Cordialement Otticanet

9 fevereiro 2026

The product as always is authentic and exactly what I wanted. The delivery process was terrible - the product was delayed - 1st as “ out of stock” then taking weeks in transport. When I finally received the product 5 weeks after ordering the box was ripped open and had obviously been caught up in customs for inspection.

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Informações da empresa

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Utilizador Ativado)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
Número de IVA 02250880024
Tel. +39 015 20479

Categoria: Salute e medicina

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