Otticanet
Recensioner: 1 582

star-rating
4,6
/5
Beräknat på 460 recensioner de senaste 12 månaderna
 
Senaste 3 månaderna: 4,6/5  
(av 122 recensioner)
Senaste månaden: 4,7/5  
(av 28 recensioner)

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1 397
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20
67
Andra indikatorer
Produkter/Tjänster
4,9 /5
Senaste recensionen: 3 oktober 2025
star-rating
5
/5
17 juli 2025
Very simple, good service and very fast shipping! I recommend 100%
Verified buyer
Verifierad köpare
star-rating
5
/5
17 juli 2025
Brillengestell günstiger als bei anderen Händlern - zügig per FedEx geliefert
Verified buyer
Verifierad köpare
star-rating
5
/5
17 juli 2025
Smooth transaction with clear communication about product availability and regular updates. Thanks for a good experience as I was hesitant at first.
Verified buyer
Verifierad köpare
star-rating
5
/5
16 juli 2025
I'm really happy with the product and service. Super fast shipping and great quality of the glasses that I've got. Thank you!
Verified buyer
Verifierad köpare
star-rating
5
/5
15 juli 2025
Fast shipping great service and good prices
Verified buyer
Verifierad köpare
star-rating
5
/5
11 juli 2025
Shipping was really fast and the product was perfect. I will definitely shop here again.
Verified buyer
Verifierad köpare
star-rating
1
/5
10 juli 2025
Awful, I still haven't received the product, according to FedEx tracking it is being held up due to lack of customs information provided by your company, I haven't received any other updates from FedEx or your company thus far. Not to satisfied
Verified buyer
Verifierad köpare
Säljarens svar
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
3
/5
10 juli 2025
World class customer service! But the replacement arms I received, don't't look at all like the arms that broke on Garrett Leicht Markus frames I purchased. So I am back to a brand new pair of glasses with 2 temple tips cracked because the replacement arms I received don't look at all like what's even on the picture of the glasses I purchased. Never in my life had I had arms on a glasses break or ever have to shell out hundreds more on replacement arms that don't match or even look like what's in the photo of the glasses on stock photos of the Markus frames. Unbelievable.
Verified buyer
Verifierad köpare
star-rating
1
/5
9 juli 2025
Product has not gotten to me yet. Keep calling the number and no one picks up or answers the phone even when I leave a message. I think it’s very bad customer service.
Verified buyer
Verifierad köpare
star-rating
5
/5
9 juli 2025
Otticanet was very easy to deal with. I paid a lot less in this website and got exactly the item I was looking for. It arrived exactly when expected and I had a great overall experience. Thank you.
Verified buyer
Verifierad köpare
star-rating
4
/5
8 juli 2025
I was very pleased with the eyeglasses frame and lenses — the quality and style were exactly what I was looking for. However, the delay in shipping the order was frustrating and took away from an otherwise great experience. I hope the delivery process can be improved in the future.
Verified buyer
Verifierad köpare
star-rating
5
/5
8 juli 2025
Lightning fast shipping. Received exactly as described. Impeccable quality. Couldn't be happier!
Verified buyer
Verifierad köpare
star-rating
1
/5
8 juli 2025
I am very disappointed. My order has been stuck in customs for weeks. FedEx notified two weeks ago that the shipper/seller provided inadequate information. I gave them more details.. even though this was not my responsibility. I had to google otticanet address and phone numbers to provide to customs.FedEx has had the information for weeks now the package still hasn’t moved and they say cannot help me, I just have to wait for the package to move through customs.
Verified buyer
Verifierad köpare
Säljarens svar
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
7 juli 2025
It’s always an amazing end to end experience ordering from Otticanet. The website is user friendly and they also have the best prices with lightning speed delivery and communication.
Verified buyer
Verifierad köpare
star-rating
5
/5
7 juli 2025
Fast delivery to Aus, very happy with Otticanet
Verified buyer
Verifierad köpare

Transparens med Feedaty

Bollino Feedaty
Senaste recensionen: igår
Verifikationsstatus GILTIG
Recensioner i medling: 0

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Företagsinformation

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Användare Aktiverad)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
Momsnummer 02250880024
Tel. +39 015 20479