Pierotucci
Recensioni: 70

star-rating
4,8
/5
Calcolato su 32 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,4/5  
(su 5 recensioni)
Ultimo mese: 4,3/5  
(su 4 recensioni)

Filtra per voto:

60
8
1
0
1
Altri indicatori
Prodotti/Servizi
4,9 /5
Ultima recensione: 12 maggio 2025
star-rating
5
/5
12 maggio 2025
Experience ordering from Pierotucci was excellent! They shipped my ballet flats so quickly, and they were packaged beautifully and with care. Grazie mille Pierotucci!
star-rating
4
/5
9 maggio 2025
Thank you for following up. Overall, I am pleased with the quality and craftsmanship of the wallet I received—it's a beautiful piece, and I appreciate the attention to detail. That said, the delivery experience had some challenges. There was a delay in receiving the package, and I was unexpectedly asked to pay additional customs/VAT charges, even though I had already settled them earlier in the day. This created some confusion and inconvenience with the local courier. I believe this aspect could be improved by providing clearer information about potential duties during checkout and ensuring smoother coordination with shipping partners. Thank you again for your product and service—I look forward to shopping with you again in the future. Despite the shipping issue, the product itself and communication from the brand were solid, so a 4-star rating reflects a mostly positive experience with room for improvement on logistics.
star-rating
5
/5
27 aprile 2025
Everything was clear and easy
star-rating
3
/5
21 aprile 2025
My shopping experience was actually disappointing. I ordered a Fortunata line patchwork handbag and to me the handbags that were actually available to ship did not look like the Internet site photos nor what I remember in person at the factory store last year in September. I feel the quality level has changed since my visit. After reviewing other handbag options via email, I decided to request a refund. Appreciate the cooperation of the staff I worked with on email.
Risposta del venditore
Dear Customer, I'm sorry to hear that your experience did not meet your expectations. We truly strive to offer products that satisfy our clients, and our models are constantly being updated and improved. That said, I would like to emphasize that we always maintain high standards of quality, both in craftsmanship and in the careful selection of materials — this is something we deeply value. We hope to have the pleasure of welcoming you back soon. Best regards, Pierotucci Staff
star-rating
5
/5
27 febbraio 2025
Rapidi, professionali e cortesissimi
star-rating
5
/5
3 febbraio 2025
This is the second jacket I have purchased. The quality is amazing and the service highly professional. S H Bean. Photojournalist
star-rating
5
/5
1 febbraio 2025
Wonderful range of products and very helpful customer service. I am thrilled with the quality of the Porselli ballet flats I ordered - they are beautiful. I’ll definitely be purchasing more.
star-rating
5
/5
30 gennaio 2025
Absolutely incredible experience. We are stuck in a time in which people do not care about customer care and professionalism. My experience with Pierotucci renews my hope. Exquisite crafting and sizing was accomplished via emails. The bike jacket I purchased is a classic.
star-rating
5
/5
23 gennaio 2025
Great, very helpful and efficient service
star-rating
5
/5
14 gennaio 2025
I was very satisfied with the purchase. Great quality. The customer service was amazing..
star-rating
5
/5
14 gennaio 2025
Tutto perfetto! Grazie mille :))
star-rating
5
/5
28 dicembre 2024
Ho comprato un paio di guanti. Ottimo prodotto e ottimo prezzo considerata la qualità. cortese ed efficiente il servizio clienti
star-rating
5
/5
27 dicembre 2024
I have ordered from Pierotucci on two occasions, product and customer relations are excellent, highly recommend.
star-rating
5
/5
25 dicembre 2024
Superior service!!
star-rating
5
/5
20 dicembre 2024
I ordered online and have had fantastic communication by emails about my purchase and the shipping.

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Stato certificato: VALIDO
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Informazioni sull'azienda

Pierotucci is a company that has been in business since 1972, handcrafting high quality leather jackets, bags and accessories.

Pierotucci (Utente Attivo)
Via Lungo l'Ema 17
50012 Bagno a Ripoli (FI)
Italia
Partita IVA 03670890486
Tel. 055641143