Pierotucci
avaliações:

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Produtos/Serviços

4,9 /5

Última avaliação: -

Critério de ordenação: mais recente.
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16 maio 2025

Prodotti di alta qualità e assistenza sempre pronta a ogni cambiamento. Spedizione velocissima

12 maio 2025

Experience ordering from Pierotucci was excellent! They shipped my ballet flats so quickly, and they were packaged beautifully and with care. Grazie mille Pierotucci!

9 maio 2025

Thank you for following up. Overall, I am pleased with the quality and craftsmanship of the wallet I received—it's a beautiful piece, and I appreciate the attention to detail. That said, the delivery experience had some challenges. There was a delay in receiving the package, and I was unexpectedly asked to pay additional customs/VAT charges, even though I had already settled them earlier in the day. This created some confusion and inconvenience with the local courier. I believe this aspect could be improved by providing clearer information about potential duties during checkout and ensuring smoother coordination with shipping partners. Thank you again for your product and service—I look forward to shopping with you again in the future. Despite the shipping issue, the product itself and communication from the brand were solid, so a 4-star rating reflects a mostly positive experience with room for improvement on logistics.

27 abril 2025

Everything was clear and easy

21 abril 2025

My shopping experience was actually disappointing. I ordered a Fortunata line patchwork handbag and to me the handbags that were actually available to ship did not look like the Internet site photos nor what I remember in person at the factory store last year in September. I feel the quality level has changed since my visit. After reviewing other handbag options via email, I decided to request a refund. Appreciate the cooperation of the staff I worked with on email.

Resposta do vendedor

Dear Customer, I'm sorry to hear that your experience did not meet your expectations. We truly strive to offer products that satisfy our clients, and our models are constantly being updated and improved. That said, I would like to emphasize that we always maintain high standards of quality, both in craftsmanship and in the careful selection of materials — this is something we deeply value. We hope to have the pleasure of welcoming you back soon. Best regards, Pierotucci Staff

27 fevereiro 2025

Rapidi, professionali e cortesissimi

3 fevereiro 2025

This is the second jacket I have purchased. The quality is amazing and the service highly professional. S H Bean. Photojournalist

1 fevereiro 2025

Wonderful range of products and very helpful customer service. I am thrilled with the quality of the Porselli ballet flats I ordered - they are beautiful. I’ll definitely be purchasing more.

30 janeiro 2025

Absolutely incredible experience. We are stuck in a time in which people do not care about customer care and professionalism. My experience with Pierotucci renews my hope. Exquisite crafting and sizing was accomplished via emails. The bike jacket I purchased is a classic.

23 janeiro 2025

Great, very helpful and efficient service

14 janeiro 2025

I was very satisfied with the purchase. Great quality. The customer service was amazing..

14 janeiro 2025

Tutto perfetto! Grazie mille :))

28 dezembro 2024

Ho comprato un paio di guanti. Ottimo prodotto e ottimo prezzo considerata la qualità. cortese ed efficiente il servizio clienti

27 dezembro 2024

I have ordered from Pierotucci on two occasions, product and customer relations are excellent, highly recommend.

25 dezembro 2024

Superior service!!

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Informações da empresa

Pierotucci is a company that has been in business since 1972, handcrafting high quality leather jackets, bags and accessories.

Pierotucci (Utilizador Ativado)
Via Lungo l'Ema 17
50012 Bagno a Ripoli (FI)
Italy
Número de IVA 03670890486
Tel. 055641143

Categoria: Moda e shopping

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