Stocksmetic
avaliações:

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/5
Calculado em - avaliações nos últimos 12 meses
 
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Produtos/Serviços
4,6 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
5
/5
17 julho 2026
Tutto semplice e veloce. Ottimo anche il rapporto qualità / prezzo.
star-rating
5
/5
17 julho 2026
I’ve consistently had a great experience with your company. The ordering process is always straightforward. The products are of high-quality and matching their descriptions perfectly. Your customer service team is excellent. My only suggestion for improvement concerns the shipping packaging. The boxes used are often not robust enough for the weight of the glass jars and they frequently arrive torn or damaged after international transit. To better protect the products and prevent potential breakage I would highly recommend considering a switch to sturdier heavy duty cardboard boxes.
star-rating
5
/5
13 julho 2026
Envío super rapido y el servicio de atención al cliente, me atendió muy eficazmente. Volveremos a repetir con ellos, seguro
star-rating
3
/5
8 julho 2026
Good service. Delivery was quick. Wish there was more variety of products. I wish the cream pump tubes came pre-cut. When ordering larger volumes it will be time consuming to cut these.
star-rating
5
/5
6 julho 2026
Attractive premium products. Fast shipping. Accurate order. Unlike some bottle manufacturers, stocksmetic bottles of the same type have the same volume area in each bottle -so the fill amount is the same from bottle to bottle. the customers get a consistent amount of product.
star-rating
3
/5
3 julho 2026
Nice products but disappointed as you have to chase them for the tracking details. Customers I sent multiple emails with attachments with useless updates. Why send me updates with missing tracking numbers? What do you want me to do with the info? Once an item is shipped you must update with the correct tracking numbers! Shame that a big company can’t get this basic diligence right.
star-rating
4
/5
29 junho 2026
Acquisto gestito con semplicità tramite ecommerce e ottimo supporto customer service post vendita.
star-rating
3
/5
28 junho 2026
dall’ordine alla consegna troppo tempo e senza ricevere informazioni… Se avessi avuto bisogno immediato sarei stato costretto a fare un ordine da un altro fornitore
star-rating
3
/5
24 junho 2026
Dear Customer Service Team,Thank you for reaching out.I would like to inform you that everything arrived in excellent condition. However, I experienced a major issue with the delivery.The courier company explained to me that the address details had not been entered correctly by the sender. If there is indeed such an issue with my registered details, please let me know so we can fix it for future orders.Best regards,
star-rating
1
/5
22 junho 2026
I reported an issue with Stocksmetic that UPS was charging us three times the amount we were supposed to be charged ($296 tax on a $688 order) because they said the customs docs on the shipments totaled $2064 instead of $688. Stocksmetics rep, repeatedly told me I was wrong and that the tax was correct even though I assured the person it was wrong. I had to fight for my own company and get the issue fixed and the tax was changed from $297 to $138. Stocksmetic could have easily investigated the matter because the tax was unusually high and I told them the custom doc was reporting a higher purchase amount but they instead chose to repeatedly call me wrong. The customer service was terrible and added to my stress concerning the situation.
star-rating
2
/5
21 junho 2026
Shipping all held up in customs, didn't realize i had to pay extra for the import fees - also, you're out of the Victor 50 mL bottles, so now I have to wait a long time and can't produce inventory. the only good thing was that customer service emails were helpful and informative.
star-rating
1
/5
20 junho 2026
Service déplorable 15 jours et la commande n'est toujours pas arrivé après de multiples échanges avec leur service client . UPS ne livre pas dans la zone Le colis à ce jour n'est pas arrivé I
star-rating
4
/5
19 junho 2026
hilfsbereit und kompetent. aber die Shipping policy und die VAT policy sind aus der Zeit gefallen und unnötig aufwendig.
star-rating
3
/5
15 junho 2026
The packing of this order was horrible. When received, the screen printing sample bottles were loose and rolling around. The largest, heaviest bottle was broken with shards of glass all over. I'm really surprised these bottles weren't packed more securely considering they were being shipped overseas.
star-rating
4
/5
14 junho 2026
expédition rapide et commande conforme par rapport à ce qui a été exposé

Transparência com Feedaty

Bollino Feedaty
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Informações da empresa

Stocksmetic offre un’ampia selezione di articoli da poter abbinare ad una svariata gamma di accessori intercambiabili. Se il cliente lo desidera, è disponibile anche la personalizzazione del packaging ed un ampio network di partner esperti, ciascuno nel proprio settore di competenza per il packaging secondario ( astucci, etichette, grafica, render, etc…), è completa disposizione per offrire un servizio adatto ad ogni esigenze. Acquistare su Stocksmetic è facile e sicuro; un prodotto di qualità ed un servizio customer care d’alto livello sempre disponibile. ---------------------- Stocksmetic offers a large range of items which can be combined with a lot of interchangeable accessories. By customer request, it is possible to personalize the packaging and thanks to the knowledge of the targeted sector our partners it is possible to personalize also of the secondary packaging details (cases, labels, graphics, rendering, etc.).. Buying in Stocksmetic is easy and safe; high quality products and a top-level customer care are always at your disposal.

Stocksmetic (Utilizador Ativado)
Via Gera 8/10
20060 Gessate (Milano)
Italy
Número de IVA 10367490967
Tel. +39 02 959 298 80