Vistaexpert
avaliações:

Calculado em - avaliações nos últimos 12 meses

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5 estrelas

2 405

4 estrelas

251

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Outros indicadores

Produtos/Serviços

4,9 /5

Qualità/prezzo

4,7 /5

Semplicità/chiarezza

4,7 /5

Servizi pagamento

4,8 /5

Spedizione

4,7 /5

Packaging

4,7 /5

Servizio clienti

4,7 /5

ebay (17 437)

5,0 /5

Última avaliação: -

Critério de ordenação: mais recente.
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31 maio 2026

Great service, very quick delivery.

31 maio 2026

As expexted

31 maio 2026

Tutto molto bene tranne che il pacco è arrivato un giorno dopo (era un regalo). Per il resto tutto ok, prezzo corretto, pacco regalo molto carino.

29 maio 2026

Molto seri è velocissimi nelle spedizioni Consigliato

28 maio 2026

Lentilles de contact commandées le 13 mai Toujours rien ! UPS devait livrer mon colis le 26 mai mais finalement colis rétentionné et reprogrammé pour le 8 juin ? J’ ai payé en plus l’option de 12 euros pour avoir ma commande sous 48h! Un désastre

Resposta do vendedor

Dear Claude , We are sorry to read your review and understand the inconvenience that waiting for a delivery may cause. However, we would like to clarify the handling of your order. According to our records, your purchase was placed on May 20, and the shipment was handed over to UPS on May 22, fully in line with the expected processing times. Subsequently, the delivery date was modified directly by the recipient through the delivery management services provided by the carrier and rescheduled to June 8. Therefore, the delay in delivery was not caused by any issue in the preparation or dispatch of the order on our part. Furthermore, as soon as you contacted us on June 5, our Customer Service team promptly took action to provide assistance and support. We understand that the overall experience may not have met your expectations; however, we believe it is important to point out that all activities within our responsibility were carried out correctly and within the expected timeframes. Should you require any further clarification, please do not hesitate to contact us. Kind regards, Vistaexpert Customer Care Team

Esta resposta pode ter sido gerada por IA

28 maio 2026

Occhiali perfetti e imballaggio della spedizione curata nei minimi dettagli,l'unica cosa è stata un po' lunga la spedizione.

28 maio 2026

Ho acquistato un Ray Ban Aviator e due coppie di lenti. Tutto perfettamente originale. Consegna precisa, in meno di una settimana.

28 maio 2026

Alles bestens die Brille ist sehr schick und passt sehr gur

27 maio 2026

Tutto perfetto, spedizione super veloce e occhiali fantastici!!! Grazie!!☺️

27 maio 2026

Ich bin damit zufrieden

26 maio 2026

Great product, easy to use website, accurate delivery information. Very happy with the purchase

26 maio 2026

Rápidos serios muy recomendable

26 maio 2026

I ordered a pair of glasses with paid UPS Express Saver delivery (1–2 business days), as a gift for my son, specifically because timing mattered. The system logged a "delivery attempt" that never happened. No one called, no one came. Our address is an office staffed throughout the working day — a real attempt could not have been missed. UPS then delivered the parcel to that exact same address with no problem at all, which proves the address was never wrong and we were never unavailable. In between, I was told to collect the parcel myself. My wife went to the depot with our two children and was turned away by a staff member who said she had no time to look for it. When I complained, the reply blamed me — claiming the address was "incorrect" and that I was "not available," and refusing any refund by citing clause 7.3. Both reasons are factually false, as the successful delivery to the same address demonstrates. I paid for a specific express service that was not provided, received a false delivery record, was sent on a wasted trip with my children, and was then blamed for the company's own carrier's failure. That is why every rating here is one star.

Resposta do vendedor

Dear Customer, Thank you for recognizing the excellent work of our customer service team in keeping you constantly updated. We would like to clarify that your order was processed and handed over to the courier within the scheduled timeframe. The subsequent delay was caused solely by logistics strikes affecting the courier's depots, a situation entirely outside our control. We hope we have provided you with all the necessary information, and we remain at your full disposal should you need any further clarification. Best regards, Vistaexpert Customer Care Team

Esta resposta pode ter sido gerada por IA

26 maio 2026

Great service and product

26 maio 2026

Excellent service from start to finish. The sunglasses are 1st class. I would highly recommend using this service. Many thanks.

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Informações da empresa

Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.

Vistaexpert (Utilizador Ativado)
Via Pozzillo Zona Industriale Ponteselice Consorzio So.co.mer
81100 Caserta (Caserta)
Italy
Número de IVA 02964400614

Categoria: Salute e medicina

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