Brooks England
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4.8 /5
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star-rating
5
/5
8 June 2026
Easy to choose the right sadle for my kind of ridding, following all the info on the web site. The ordering process is clear and uncomplicated and the delivery was as expected.
star-rating
5
/5
7 June 2026
Cinco estrellas. Ni una menos. Procedimiento de compra y envío correcto. Producto muy satisfactorio. Nota: Requiere un buen ajuste. Con un par de usos funciona perfecto. Felicidades.
star-rating
5
/5
7 June 2026
I wasn’t sure which Brooks saddle was right for me. The website had a great tool that made it easy to choose the best one. Buying process was easy, delivery was very fast and packaging was befitting of the brand. Beautiful leather and well on the way to be broken in! Five stars!
star-rating
5
/5
5 June 2026
Easy to navigate the site and find what I wanted
star-rating
5
/5
5 June 2026
Easyy to find, to order, pay and fast delivery !!!
star-rating
5
/5
3 June 2026
all ok, fast delivery ..
star-rating
5
/5
29 May 2026
Managed to shave precious grams from my Brooks cambium C17 by swapping out the rails for the tubular steel ones - arrived in good time and I think all the duties and faff with that were handled...
star-rating
2
/5
29 May 2026
Rubbish customer support and once you have the product then don’t even think about getting a refund if not suitable. Shocking service
star-rating
5
/5
28 May 2026
Erhalt des Sattels C19 schon am zweiten Tag nach der Bestellung. Top Sattel, passt absolut für mich. Habe 2 Räder mit diesem Sattel.
star-rating
5
/5
27 May 2026
I have known that I can purchase a Brooks saddle at many different retailers, but I chose to purchase directly from the manufacturer to ensure that they are capitalizing fully on their product. Shipping (from Europe!) to the US was fast and FREE (unheard of, man!), and my saddle is amazing. Really, 10/10 service and a 12/10 product.
star-rating
5
/5
27 May 2026
Best saddle you can buy. Have 3 of them. Came from Italy and only took 3 days. Not sure how that happened.
star-rating
3
/5
26 May 2026
I retuned items within 1 day of receiving them and I’ve contacted support regarding the return but I’ve heard nothing from them even though I reached out to customer support. Frustrating.
star-rating
5
/5
26 May 2026
Das Produkt hat die erwartete ausgezeichnete Qualität. Das Preis- Leistungsverhältnis ist gut. Die Lieferung erfolgte sehr schnell und zuverlässig.
star-rating
1
/5
25 May 2026
Meine Kauferfahrung war sehr schlecht. Ich frage mich worauf Brooks so stolz ist? Die Sättel sind sicher gut, aber der Kundenservice ist miserabel falls mal etwas kaputt geht. Mir war es nicht möglich für meinen Titanium M17 ein passendes "Tension Pin Assembly " und "Tension Shackle " zu bestellen, weil sie in der Ersatzteilliste nicht verfügbar sind. Abgesehen davon ist mir vollkommen unverständlich, das bei einem Sattel dieser Preisklasse das verwendete Titan-Material einfach nach 3Jahrten zerbrechen kann. So etwas ist mir bei einem billigen Sattel für 29,95 noch nicht passiert. Bei eine Anfrage zu diesem Problem wurde nur eine maschinell erzeugte Standardantwort gesendet, die mir nicht weiterhalf. Wer sitzt auf euren Sätteln Menschen oder Maschinen? Warum verkompliziert ihr die Ersatzteilbestellung so unnötig?
star-rating
5
/5
24 May 2026
Bought a B17 and it was comfortable from the first time out. Am looking forward to see how it does on Audax distances

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100