Brooks England
Reviews: 929

star-rating
4.5
/5
Calculated on 392 reviews in the last 12 months
 
Last 3 months: 4.5/5  
(out of 77 reviews)
Last month: 4.8/5  
(out of 18 reviews)

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Products/Services
4.8 /5
Last review: 16 October 2025
star-rating
5
/5
25 September 2025
I bought some handle bar tape for my sister’s bike and she’s very happy with it. Easy to put in and feels great 😊
star-rating
3
/5
22 September 2025
It took a while to get a response in the first place. Once Victor picked up the email, his help was great and 5 stars. However, the main item did not match neither price nor expectations.
star-rating
5
/5
20 September 2025
Impressive next-day-delivery from Italy to Denmark. And the panniers are great too.
star-rating
5
/5
18 September 2025
Once I contacted Brooks, ordering and delivering was very easy and deliver was quick. Saddle arrived in a timely fashion and looks great. It is exactly what I wanted.
star-rating
5
/5
15 September 2025
Very fast service. Very. The delivery (to Portugal) was the day after I order it.
star-rating
1
/5
15 September 2025
You sold me the wrong part. The rivets you are selling don't work on Brooks saddles.
star-rating
5
/5
13 September 2025
Great. The experience was simple and efficient. Have used Brooks for 20 year never let me down. New c17 is fantastic
star-rating
5
/5
12 September 2025
Great products and fast service, even during weekends.
star-rating
1
/5
7 September 2025
I purchased a saddle on August 5th. After going out for a ride, I noticed that the leather was cracking near the rear rivets of the sI purchased a saddle on August 5th. After going out for a ride, I noticed that the leather was cracking near the rear rivets of the saddle. I promptly requested a replacement saddle through the Brooks English website. However, it has been two weeks, and I have not received any response. I attempted to call Brooks, but I couldn't reach them directly; they only provide contact details for a distributor, which hasn't helped my situation because I bought the saddle directly through Brooks England I have now managed to obtain a return request, but I would have preferred to speak with someone before sending the saddle back. All I wanted was a replacement saddle. I promptly requested a replacement saddle through the Brooks English website. However, it has been two weeks, and I have not received any response. I attempted to call Brooks, but I couldn't reach them directly; they only provide contact details for a distributor, which hasn't helped my situation. I have now managed to obtain a return request, but I would have preferred to speak with someone before sending the saddle back. All I wanted was a replacement.
star-rating
5
/5
6 September 2025
Ok!!!!
star-rating
5
/5
5 September 2025
Needed tension bolt for my saddle came quickly and work installed
star-rating
5
/5
4 September 2025
Easy and fast delivery!
star-rating
5
/5
4 September 2025
Hat alles geklappt wie vereinbart und tolles Produkt!
star-rating
2
/5
1 September 2025
Bestellt hatte ich den Abstandshalter in silber, geliefert wurde er in schwarz. Die mitgelieferte Schraube war zu kurz, so dass ich mir noch eine extra besorgen musste. Und der Preis ist ebenso wie die Versandkosten gelinde formuliert völlig überzogen.
star-rating
5
/5
1 September 2025
My Brooks saddle shipped promptly and arrived exactly as ordered. After riding approximately 200 miles on the B17 so far, I can already say this is the most comfortable saddle I have owned for long (50 mile) bike rides. I would absolutely buy a Brooks saddle again and won't hesitate to recommend them to others.

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100

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