Brooks England
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4.8 /5
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star-rating
5
/5
16 July 2026
Happy to have Brook saddle
star-rating
4
/5
16 July 2026
Great service thanks
star-rating
5
/5
14 July 2026
the entire process was easy. product shipped and arrived sooner than I expected.
star-rating
5
/5
13 July 2026
beautiful and easy website to navigate, super stoked on the saddle too :)
star-rating
2
/5
13 July 2026
Die Lieferung war schnell und o.k.. Leider hatte ich bei der Bestellung eine falsche Angabe eingegeben und einen Artikell zweimsl bekommen. Ich konnte im Vorfeld nichts mehr ändern, es gibt keinen Ansprechpartner. Den Artikel zurückschicken funktioniert nicht, da die Daten nicht angenommen werden uns sich der Prozess im Kreis dreht. Wiederum kein Ansprechpartner in verfügbar. Nun ist die Frist abgelaufen. Unbefriedigend und ein Grund diese Plattform nicht zu empfehlen. Service mangelhaft ( meine Meinung)
star-rating
5
/5
13 July 2026
I ordered a B17 Utmost from Brooks England the day it was first shown online! It arrived in less than a week. I have been riding B-17 saddles since 1996 and will never change! It is comfortable already! Thank you again!
star-rating
5
/5
12 July 2026
Danke alles fein
star-rating
5
/5
12 July 2026
Until now, my shopping experience with Brooks is great! I bought an b135 saddle which arrived the next day! Sadly it was to hot for the DHL to deliver so after four days I could get it. The saddle is good . I gave one already for over 8 years now I believe. The have less issues than the B190 saddles I have.
star-rating
5
/5
12 July 2026
Top Qualität, schnelle Lieferung! Sattel muss eingefahren werden, macht aber jetzt schon einen ausgezeichneten Eindruck!
star-rating
1
/5
11 July 2026
I ordered a pair of grips and installation was straightforward until one of the screws to tighten the grips broke in half, leaving half the screw embedded in the grip. I reached out to Brooks by filling out the form on the Web site with the required details. I received an automated response with additional hoops to jump through to try and receive support. A week later, I received no response and followed the same steps again. Two weeks after my initial request, I have still not received a response or support for repairing/replacing the product. I have tried to find other ways to contact the company, but the Web site lacks a customer service phone number or alternative contacts.
star-rating
5
/5
9 July 2026
My new seat arrived in 2 days, great job!
star-rating
5
/5
9 July 2026
Ho acquistato recentemente la sella CARVED C15 per la bici "Eroica". È molto comoda ed ha un effetto vintage.
star-rating
1
/5
8 July 2026
I did not recieve my order. No one is answering my query!
star-rating
4
/5
6 July 2026
I am comfortable with my saddle, after a couple of years of use it needs some maintenance. Therefore I went online to purchase origial parts to service it. I found what I think needed, still have not done the planned repair so I will confirm it once I fiish the job. Nevertheless repairing it with original parts is on the expensive side.
star-rating
5
/5
6 July 2026
Brilliant saddle - fantastic quality - fast delivery - I like this company.

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100