Nomination
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4.8 /5

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4 February 2019

I absolutely love the bracelet and charms I got. The order was processed really quickly and dispatched and delivered in no time. I was kept informed at all times of the status of the order. Will definitely order again and will recommend to friends.

4 February 2019

Would be good if Nomination used a courier who can actually deliver the product. DHL failed one delivery. I rearranged a different delivery day/address and they just sent the parcel back to Nomination.

Seller's reply

Good morning We regret to read your review...the parcel has coming back, we are now investigating with DHL. Anyway, your parcel has been sent to you again today morning. In the next hours you'll receive an email with your tracking number. We hope you can appreciate the promo code (free shipping for your next order) already sent to you via email. Regards, Giada from nomination staff

4 February 2019

Ordered two charms for my Mums birthday. Five days after I made the order I received an email saying part of it wasn't available and wouldn't be delivered until after the day of my Mums birthday. I expected the one available to be sent anyway, but it wasn't even though I asked about it. I asked twice that I would be refunded the money I'd paid for postage, and was ignored twice. The charms eventually came the day after mums birthday. Not a satisfying first encounter with the Nomination website, won't be using again.

Seller's reply

Dear Customer, Thank you for your reply. We regret to read your message but, as we explained you via email, it's not easy to update the stock of each item for many reasons. We asked to our logistic dept. a speedy shipment for your order. We did our best to ship it asap. About the refund of shipping cost, we cannot refund it because the payment was already completed. We hope you can appreciate the promocode already sent via email. Regards, Giada from Nomination Staff

3 February 2019

Fast delivery and all very well packed. Recommend it very much, even for overseas shipping, as is my case.

2 February 2019

Great selection of nomination charms very reasonably priced.

31 January 2019

The delivery time for my item was very poor. I am aware no deliveries were being made until 14th January but I ordered my item on the 13th and had to contact the company to ask when I would receive it. It did not arrive until 29th January. Not the delivery time I would expect, I was very disappointed as the item was a gift.

Seller's reply

Dear Customer, Thank you for your review. We regret if this delay may cause you an inconvenience, this is not the service we offer generally. As stated on the website we resumed the shipment on the 14/01 due to inventory closing. We inform all our customer about this delay at the "check-out" page. This means that we started to ship all the order received received from dec. 20th starting from the 14/01. Generally our shipping times are 3/5 working days. Please, accept our apologies for the delay. This is not the standard shipping times. Regards, Giada from Nomination Staff

31 January 2019

Excellent service and speedy delivery! Would recommend nomination. Lovely items!

31 January 2019

I ordered and paid for 3 items after a week my ordered didn't arrive. I emailed nomination customer service who informed me 1 item was out of stock but the item was expected the following week and the order would be dispatched. Apart from the little blip very happy with service I could follow the item from nomination to delivery point.

31 January 2019

All is good.

30 January 2019

Me encantan estos diseños y no los había visto en las tiendas.

30 January 2019

Order delivered correctly , but ordered on 6th jan , delivered on 30th , seemed too long

30 January 2019

The charms were in the sale, therefore,even with the cost of delivery , they were a good buy. Highly satisfied with the charms however, the delivery said 3-4 days but it took 7 days (excluding Sunday) I would purchase direct again.

Seller's reply

Dear Customer, Thank you for your review. We're glad you liked the jewels but sorry for the delay in shipment. Generally our shipping times are 3/5 working days. Anyway the little delay was caused by the closing of our company for 14 days for inventory of stock. Please, accept our apologies for this. If you want, you can change the number of star you gave at our service ;) Regards, Giada from Nomination Staff

30 January 2019

Absolutely fabulous service from ordering to delivery .. love the packaging.. 100%

30 January 2019

Love the charm I got. Website is easy to use and I really like the special promotions I receive by email.

30 January 2019

Excellent service, charms arrived in 7 days from order being placed, my granddaughter loved them

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