Nomination
Reviews: 5,552

4.6

Calculated on 661 reviews in the last 12 months

Last 3 months: 4.7/5

(out of 142 reviews)

Last month: 4.6/5

(out of 49 reviews)

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5 stars

4,566

4 stars

496

3 stars

188

2 stars

116

1 stars

186

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Average product rating

4.8 /5

Last review: 6 July 2025

20 February 2017

This is my second purchase from Nomination.com and I have been pleased with the service. My orders have arrived in good time. The only issue I have is with the website and viewing the links. You should be able to get the option to view it rather than the photo appearing whenever you hover over the link. Sometimes after viewing the link closer, when you go back it does not take you back to that link and you have to start your search again.

20 February 2017

Excellent

19 February 2017

Great!

19 February 2017

Such an excellent & flawness purchase, ordered from Ireland on Friday & delivered the following Tuesday, delighted with my Nomination Watch purchase !

19 February 2017

Delivery and service went good when purchased

16 February 2017

Excellent and reliable customer service, beautifull, quality products and super fast delivery! I am very, very satisfied. Highly recommended!

15 February 2017

Quick delivery, excellent customer service, very quick to resolve my issue, prompt communication, would highly recommend.

15 February 2017

Prompt delivery but the offer was not what it seemed.

15 February 2017

Excellent customer service!

15 February 2017

Very pleased with product and delivery

15 February 2017

The only disappointing thing about this was I ordered to different charms which were for two different people but when it was sent out they had both been put in the bracelet which meant there was only one box. When I called customer service they told e that I had to write in the box when ordering that I want it in seperate boxes. First time buyers from the website will not know this as it does not say to do this anywhere. Which was a bit upsetting when they came out and they were put on the bracelet in one box and I needed them in different boxes.

Reply of the merchant

Dear Customer, Thank you for your order on our Eshop. We are really sorry reading your review on Feedaty but unfortunately we had not received any information about packaging. If you need the charms in separete boxes, it's necessary to write a message before the payment in the apposite Note box or you can contact our customer service. I hope you can appreciate a promocode for apology for the inconvenience. Kind Regards, Giada from Nomination Staff

13 February 2017

Stressful, will never purchase anything again. Received a giftcard as a present , initially Nomination website did not recognise the barcode. After numerous emails to Nomination in Italy, their website accepted the gift code. Then the fun started..... no delivery! again after numerous emails to Italy, I was informed items were not in stock and other exucses. Waited about 7 weeks then my friend who purchased gift card reclaimed her money via Sec 75 Consumer Credit Card Act for failure to deliver goods. Within days, I was notified that goods had been dispatched. I replied requesting that they don't send the goods as money had been refunded, however this was ignored and received goods! I contacted them requesting how do I return the goods and to date received no reply. My friend who has been charged again is now having the inconvenience to explain situation to her bank and again requesting that she be refunded. I since made an attempt to return goods to a Nomination shop in UK, however they have refused goods saying I have to return goods to Italy and pay for postage. 3 months later the battle continues........

Reply of the merchant

Good morning, thank you for your feedback. As many times as you make implementations to improve a service, it is possible that there are mistakes to be fixed. Our site is completely new, and the system of registration of the Gift Card has given us problems in the initial phase. We are very sorry that this situation has had an impact on our service to you. We have done our best to remedy our mistake, always in accordance with our policy. We sent you an email with our apologies and a discount voucher for any inconvenience caused. At disposal if you need any further explanation, Best Regards, Customer Service Staff

9 February 2017

Excellent customer service (including the chat facility which I used); items beautifully packaged too.

8 February 2017

Quick delivery! Easy to find exactly what you are looking for.

6 February 2017

Delivery arrived on time and well packaged to avoid breakage.

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Last review: today

Certificate status: VALID

Reviews in mediation: 3

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Information on the company

Nomination (User Enabled)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
VAT number 05018590488
Tel. +39 055 425471

Category: Moda e shopping

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Nomination Reviews: 5,552

91.2%

3.4%

5.4%

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Nomination
Reviews: 5,552