Nomination
reviews:

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/5
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4.8 /5
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star-rating
5
/5
29 March 2017
Great service, super quick delivery. Would highly recommend.
star-rating
5
/5
29 March 2017
I ordered the double "mum" link for Mother's Day this year. Initially I felt £8 was a high price for delivery but the service was excellent and I am very pleased that it came within plenty time for Sunday - next day after dispatch! The customer service I received from Giada was exceptional. A very personal interaction with prompt replies and detailed updates on my purchase. This is the highest level of customer service I have received from a company via email so thank you again to Giada.
star-rating
5
/5
28 March 2017
Excellent service. Very helpful.
star-rating
4
/5
28 March 2017
Bracelets links are fab!!delivery of items very prompt!!the only problem I had was when looking for links if I ordered one, when I went back to look at more the site brought me back to the beginning page of the links..not where I left off!!was very time consuming and frustrating!!other than that..very happy!!
star-rating
5
/5
27 March 2017
Very fast as always!
star-rating
5
/5
26 March 2017
Easy process with quick delivery
star-rating
5
/5
25 March 2017
I received the package in a very timely manner. But, i ordered 3 charms and only received one. I emailed customer service to report the mistake in shipping. The Nominations staff was very prompt and courteous and the mistake was quickly rectified and the charms were shipped out promptly. I am very please with the the quality and service Nominations provides to its customers.
Seller's reply
Dear Customer, Thank you for your review on Feedaty. We are really sorry for the inconvience and, as I wrote by email, today we have shipped your missing charms. You can follow your parcel with the tracking number given by email. I hope you can appreciate also the promocode for a discount on your next online purchase. Kind Regards, Giada from Nomination Staff
star-rating
5
/5
25 March 2017
all good
star-rating
5
/5
25 March 2017
Good
star-rating
4
/5
22 March 2017
Arrived promptly after ordering.
star-rating
5
/5
22 March 2017
Love the products and the the online service team, the only issue is the webpage. The charm page is extremely frustrating, it constantly freezes and considering there are over 1000 charms on there to view it would be great if u didnt have to start back at page one every time
star-rating
5
/5
22 March 2017
Very straightforward and efficient.
star-rating
5
/5
22 March 2017
i purchased one of your bracelets as a gift for my daughter and it was really nice just as the item looked on the website and delivery was punctual.
star-rating
2
/5
22 March 2017
This was my second time using nomination. The first time was excellent and my parcel arrived within 2 days but this time I had to wait nearly two weeks which resulted in the birthday gift being given late.
Seller's reply
Dear Customer, Thank you for your review on Feedaty. We are really sorry reading your message but I would like to inform you that, as stated on the Eshop, our shipping times for rose gold letters are 7-20 days. This is the reason why you have received your parcel after 2 weeks. Anaway I Hope you can appreciate the promocode just shipped to your email address as sign of apology. Kind Regards, Giada from Nomination Staff
star-rating
1
/5
21 March 2017
Ordered on 27/02/2017. Received on 16/03/2017. Suppose to be 3-5 days! After communication informed I would received a free bag but it never came with my order. Ordered 2 double links that came in the same gift envelope.....no good as charms were for 2 different gifts! So had to purchase a different box to give one of the gifts in! Very disappointed. Would reconsider ordering again direct from Nomination unfortunately!!
Seller's reply
Dear Customer, Thank you for your review on Feedaty. We are really sorry for the delay in shipment but unfortunately the shipping times of our double links are 7-20 days. This is why the parcel has been shipped later our classic 3-5 working days. About the packaging, I would like to inform you that it's necessary to write a message on the apposite Comments Box before the payment if you would like to receive the charms in separate boxes. Anyway your message is helpful to improve our services and to offer a better experience to our customers. I hope you can appreciate our special promocode just sent by email for a discount on your next online purchase. Kind Regards, Giada from Nomination Staff

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Company information

 

Nomination (User Enabled)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
VAT Number 05018590488
Tel. +39 055 425471