Nomination
beoordelingen:

star-rating
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/5
Berekend op - beoordelingen in de afgelopen 12 maanden
 
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4.910
531
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4,8 /5
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De lijst bevat niet de beoordelingen in bemiddeling. Ontdek meer
star-rating
5
/5
20 januari 2024
Lovely bracelet and charms received with pretty packaging. Quick delivery to the UK.
star-rating
4
/5
20 januari 2024
Overall I am very pleased with the customer service and delivery, the order was delivered ahead of time even though there was a holiday load, thank you very much! But there is one nuance, I ordered engraving on the product, but for some reason a piece of bracelet came clean, without engraving, it upset me, although on the site I entered everything properly and a long time to choose what to write there for my wife!
star-rating
3
/5
20 januari 2024
Initially I was very pleased with my first purchase, but my second am still waiting for. The fact that the money has been taken but there is nothing showing on my account for the purchase.
Antwoord van de verkoper
Dear Carol, thanks for your review. Your order was placed as a guest on the website, with no log in, that's the reason why you cannot see it into your account. This has already been dispatched however and it's on the way to you. Kind regards, Carolina Nomination Staff
star-rating
5
/5
20 januari 2024
Outstanding. I missed the Christmas cut off by a day and it still arrived on the 21st. I emailed in the same day I placed my order, immediate response to that. First class service. The jewellery is beautiful. Thank you and good luck in 2024
star-rating
1
/5
20 januari 2024
Wasn’t informed out of stock when ordering. Chased several times. Only once did someone respond. Ensured would be delivered in time for Christmas. It wasn’t. Pretty poor service. Had ordered on 5th Dec. Arrived about a week after Christmas
Antwoord van de verkoper
Dear Suzanne, we regret reading your review. Firstly we wish to apologize for any late reply to your queries, we're confident you'll understand that we were all under Christmas rush and we're sorry if you had to wait a bit more the expected to get your reply. Our website clearly states if an item is immediately available or not. If not, a red message appears ensuring shipping within 3 weeks. That's the reason why you have not been informed immediately. We also checked the tracking and see that there was an issue with the delivery by the courier - on the contrary the parcel would have been received a few days before Christmas. We are really sorry for all these inconveniences and we will be more than happy to offer you a small discount on your next purchase as a sign of good will. Just please get in touch. Kind regards, Carolina Nomination Staff
star-rating
5
/5
20 januari 2024
Had zero problems with any part of the process. Would defo recommend as a gift for someone special, be that someone close or yourself.
star-rating
5
/5
19 januari 2024
I really love how easy is to make the bracelet
star-rating
5
/5
19 januari 2024
Lovely charms, the perfect gift and delivered in no time. Thank you Nomination!
star-rating
5
/5
19 januari 2024
Bought a bracelet for my daughter, she loved it ♥️
star-rating
5
/5
19 januari 2024
Easy to choose a gift, add a personal message and get it gift wrapped and delivered.
star-rating
3
/5
19 januari 2024
Took 4 weeks for my order to arrive, when I ordered it said 10 days. Had to email and ask what was going on as no updates on your order are given. The email I received back still didn't give any time frame of when I would receive the order. The items I ordered were nice but the customer service and time it took for the order to come were not acceptable. I expected a better service.
Antwoord van de verkoper
Dear Craig, we regret reading your email as we replied to it just a couple of hours after. Your item was personalized with an engraving so shipping times are a bit longer than standard ones as stated on our website. Best regards, Carolina Nomination staff
star-rating
5
/5
19 januari 2024
Lovely charm brilliant present
star-rating
5
/5
18 januari 2024
Beautiful artwork and quality. My Wife loves these!!!
star-rating
5
/5
18 januari 2024
Ordered directly from Nomination 5 days before Christmas to be sent to Scotland arrived in time for Christmas I did make a phone call to Italy to check on delivery Fantastic Service and Customer service 👏 😀
star-rating
5
/5
12 januari 2024
Great purchase. Good service and product.

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Bedrijfsinformatie

 

Nomination (Gebruiker Ingeschakeld)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
BTW-nummer 05018590488
Tel. +39 055 425471