Nomination
recensioner:

Beräknat på - recensioner de senaste 12 månaderna

Senaste 3 månaderna: -/5

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Senaste månaden: -/5

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5 stjärnor

4 745

4 stjärnor

515

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195

2 stjärnor

119

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193

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Produkter/Tjänster

4,8 /5

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9 september 2021

Great service

9 september 2021

The Items took a while to get to me, after sending an email to customer service, asking, where is my items ? I had my items within 2 working days. Unfortunately, I had to Return the items as they were unsuitable. very lengthy process to return the items & the cost to return was pretty expensive. I’m still waiting for refund of my goods.

Säljarens svar

Good morning Kelly, we regret reading your review. Your parcel was dispatched within 3 working days, which is less than our standard handling time, and delivered within 24h from dispatch. Our return policy is stated in our website and we've been glad to answer to your emails in a few hours with all the instructions. As per your information, the items were sent back 5 days ago and of course they'll need a reasonable time to reach Italy. We'll be glad to refund the items as soon as the parcel will arrive to our headquarters. We remain at your complete disposal for furthers. Kind regards, Carolina

9 september 2021

My second purchase in the last 2 months, and I made a mistake & ordered the wrong coloured charm!! I Whatsapp'd Customer Service asking for help & to change the charm colour. They replied promptly & made the change!! Fantastic service!!

8 september 2021

Always get what i want . Very fast shipping a couple of days to ireland. Lovely packaging also

8 september 2021

very fast delivery.

3 september 2021

I ordered a ring. Wide band with gold and a blue stone. It's absolutely stunning. I needed to contact customer service and they answered my email promptly. Shipping from Italy was fast. I can't wait to order anoth ring and a bracelet. I highly recommend this company. The ring is high quality Craftsmanship and it fits very comfortably. Beautiful, giftable unique pieces. Thank you Nomination. Danielle 🦋

2 september 2021

After spending £10 on postage was very disappointed just in the box no gift bag , no book , like u get in the shop , had to order on line as no shops had in stock , very flimsey for the money , I can honestly say I buy a lot Of nomination goods and this order the most disappointing

Säljarens svar

Good afternoon, we regret to read your review. The shipping costs are highter than last year due to brexit. The costs for the shipments to UK are expensive because the parcels have to be checked at the custom. If you need a gift box, there is the possibility to add 1 at the check-out. Regards Giada

1 september 2021

Absolutely shocking. One item not received

Säljarens svar

Good afternoon Joanne, we regret reading your review. As written by email, the pictures took to your parcel by our Logistic department just before dispatch show all the items ordered included. Following our request to show the package received, and to prove that it had arrived properly closed, we were told that the package had been thrown away and the items already worn. Unfortunately we cannot refund items for which we have evidence of shipment and for which there is no proof of tampering or loss by the courier. We're confident you'll understand our position. Best regards, Nomination Staff

31 augusti 2021

Purchased bracelet for my sister's birthday and she loved it as did I so I got one for myself too!. Excellent quality and looks great with other Nomination jewelry.

31 augusti 2021

Website easy to navigate, received purchases in good time and well packaged. Delighted with quality

31 augusti 2021

It's perfect!

28 augusti 2021

Beautiful product. The site is very well organized and easy to use. The order and delivery works really good. I am very happy with everything.

25 augusti 2021

Bought the extension steel bracelet for my friends mom. She LOVES them. She has them with various different stones and has been wearing them for over 20 years. GREAT GIFT from a fantastic company and not overpriced.

25 augusti 2021

I had to address a problem with your customer service and found them to be extremely helpful and prompt

25 augusti 2021

UK Customer Issues with Delivery, received email advising delivery not successful despite being in Restbite with over 30 staff/residents but no one was in!! Real hassle trying to rearrange delivery, happy with purchase

Säljarens svar

Good morning thank you for your review. We regret to read your disappointment regards the delivery. Our company uses an external company courier so the not delivery depends by the driver. I hope you appreciated our customer service :) In case of further need, don't hesitate to contact us again. Regards Giada