Nomination
recensioner:

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Senaste 3 månaderna: -/5

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Senaste månaden: -/5

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4,8 /5

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25 mars 2017

I received the package in a very timely manner. But, i ordered 3 charms and only received one. I emailed customer service to report the mistake in shipping. The Nominations staff was very prompt and courteous and the mistake was quickly rectified and the charms were shipped out promptly. I am very please with the the quality and service Nominations provides to its customers.

Säljarens svar

Dear Customer, Thank you for your review on Feedaty. We are really sorry for the inconvience and, as I wrote by email, today we have shipped your missing charms. You can follow your parcel with the tracking number given by email. I hope you can appreciate also the promocode for a discount on your next online purchase. Kind Regards, Giada from Nomination Staff

25 mars 2017

all good

25 mars 2017

Good

22 mars 2017

Arrived promptly after ordering.

22 mars 2017

Love the products and the the online service team, the only issue is the webpage. The charm page is extremely frustrating, it constantly freezes and considering there are over 1000 charms on there to view it would be great if u didnt have to start back at page one every time

22 mars 2017

Very straightforward and efficient.

22 mars 2017

i purchased one of your bracelets as a gift for my daughter and it was really nice just as the item looked on the website and delivery was punctual.

22 mars 2017

This was my second time using nomination. The first time was excellent and my parcel arrived within 2 days but this time I had to wait nearly two weeks which resulted in the birthday gift being given late.

Säljarens svar

Dear Customer, Thank you for your review on Feedaty. We are really sorry reading your message but I would like to inform you that, as stated on the Eshop, our shipping times for rose gold letters are 7-20 days. This is the reason why you have received your parcel after 2 weeks. Anaway I Hope you can appreciate the promocode just shipped to your email address as sign of apology. Kind Regards, Giada from Nomination Staff

21 mars 2017

Ordered on 27/02/2017. Received on 16/03/2017. Suppose to be 3-5 days! After communication informed I would received a free bag but it never came with my order. Ordered 2 double links that came in the same gift envelope.....no good as charms were for 2 different gifts! So had to purchase a different box to give one of the gifts in! Very disappointed. Would reconsider ordering again direct from Nomination unfortunately!!

Säljarens svar

Dear Customer, Thank you for your review on Feedaty. We are really sorry for the delay in shipment but unfortunately the shipping times of our double links are 7-20 days. This is why the parcel has been shipped later our classic 3-5 working days. About the packaging, I would like to inform you that it's necessary to write a message on the apposite Comments Box before the payment if you would like to receive the charms in separate boxes. Anyway your message is helpful to improve our services and to offer a better experience to our customers. I hope you can appreciate our special promocode just sent by email for a discount on your next online purchase. Kind Regards, Giada from Nomination Staff

20 mars 2017

Fast and easy to use service.

19 mars 2017

I ordered on Sunday afternoon from the UK, and received my item on the Tuesday and couldn't be happier with it. Thank you!

18 mars 2017

Very easy to navigate the website and place an order. Good communication on delivery and arrived very quickly on date advised. Watch exactly what I thought I had ordered.

15 mars 2017

I love the flag charms and I have 3 separate bracelets . Each time I visit another country, I buy a flag charm (65 countries visited so far!). 2 problems I have tho with Nominations. 1. You don't have enough countries. I'm going to Namibia, Botswana and Zimbabwe, but all you have is Botswana. I have to then buy cheap ones and they fall apart. Please make more choices! 2. You used to keep stock in the NYC office and now no more. It was so simple to pop by and just pick up what I needed. Bring them back, please.

14 mars 2017

A speedy transaction. Although I had to return the items I bought for they were not the right sizes, the customer service team, especially Glada could not have been more helpful. I give an excellent rating of A****** Thank you again. Audrey Matchett