Nomination
recensioner:

star-rating
-
/5
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Andra indikatorer
Produkter/Tjänster
4,8 /5
Senaste recensionen: -
Sorteringskriterium: senaste.
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star-rating
5
/5
3 mars 2017
Fast shipping next day delivery
star-rating
5
/5
28 februari 2017
I am really pleased with this product, this is one i bought for myself to represent my Mum who passed away last year.
star-rating
4
/5
28 februari 2017
Love my new links. The only improvement can be made on the website when you view a specific link and then go back to the main page it takes you back to the start of the page and not where you left off.
star-rating
5
/5
28 februari 2017
always a good present.
star-rating
5
/5
28 februari 2017
Great service .. super fast delivery . Highly recommend.. thanks
star-rating
1
/5
26 februari 2017
I ordered 2 hearts a got a female symbol. it was a gift thankfully she saw the humor and is keeping it as a conversation piece!!!
Säljarens svar
Dear Customer, thank you for your review. We are very sorry for the inconvenience. There was an image error on the website, and we have already replaced the wrong image with the correct one. We are glad to solve this issue with a new shipment of the correct item you ordered, for free. Our customer service will confirm you this intention by email, Thank you, Ilaria
star-rating
3
/5
26 februari 2017
I was only informed about 2 days before shipping that one of the items I had ordered was not in stock, this was 2 weeks after the order was placed. It would have been more helpful if I was informed sooner.
Säljarens svar
Dear Customer, Thank you for your review on Feedaty. We would like to apology if it has been a small delay in shipment but I would like to inform you that it's not easy to update the availability of each charm because our stock changes everyday. Anyway, I hope you can appreciate the promocode just sent by email as sign of apology. I wish you a good day. Kind Regards, Giada from Nomination Staff
star-rating
5
/5
23 februari 2017
My first order didn't go through and so I had to contact Customer Services. Giada in Florence(?) came back to me quickly to confirm my order status and to advise what I should do next and also confirmed my subsequent order was successful. Our exchange of emails were quick and resolved to full satisfaction and I found Giada to be super helpful.
star-rating
5
/5
23 februari 2017
Fantastic delivery from Italy for our charm links. Web site could be improved with selection based on item number from their catalog to make it quicker to find the one you want.
star-rating
5
/5
22 februari 2017
Fast delivery
star-rating
5
/5
22 februari 2017
Excellent service and easy to navigate around to find the items I was looking for.
star-rating
5
/5
22 februari 2017
I´m always satisfied when I shop with you!!!
star-rating
1
/5
21 februari 2017
In the website it is said that the engraving can be up to 15 characters but in the end by email I was requested to cut it down to 6 characters. It also shows a "name name" and this is also not possible. So you advertising and selling through the website links that are not possible to be achieved.
Säljarens svar
Dear customer, thank you for your review. The incision is a new service that we do internally, and as with all new servicesl, it needs to be improved. The engraving work is performed by our laboratories on every single customer's request, and to avoid too small and illegible texts, our craftsmen they suggested to correct the writings in shorther name or letters. Apologizing for the inconvenience we gave you a discount of 20% on your next purchase and we offered assistance to our best. We care to inform you that if you didn't want to receive the order with different incisions, we would have been able to make the refund according to our sales policies. We are very sorry to read your disappointment, but it will be useful to optimize our service. Thank you, Ilaria
star-rating
5
/5
20 februari 2017
Excellent customer service. Emailed requesting the bracelet for Valentine's Day and they got it to me in time
star-rating
5
/5
20 februari 2017
very good

Transparens med Feedaty

Bollino Feedaty
Senaste recensionen:
Prenumerationsstatus: AKTIV
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Företagsinformation

 

Nomination (Användare Aktiverad)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
Momsnummer 05018590488
Tel. +39 055 425471