YOURMURANO
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8 maart 2022

No Response to the following concern sent to customer service: Hello, Thank you for the wonderful vase. The vase was a delight to receive and the Tumbler was a wonderful surprise. Nice. And. The shipping box along with the gift wrap was perfect. Once again. Thank you. My current concern is one of the yellow applications/details on the vase has a finish that is as sharp as a needle and though it lays flat along the surface, it does protrude enough to be like a needle point from the surface of the vase. If left as it is, this may puncture a hand or finger. Though I prefer to keep the vase as it is, this vase is dangerous for others to pick up or hold in their hands. That is to say, rubbing the vase in one direction is OK. Rubbing the vase in the other direction will puncture the hand or finger. And, please, if what I am concerned about is simply a part of the artisan craft, disregard my concern. I will gladly and with a delight keep others safe while this vase is on display. That said, and reading about your generous return policy, what are my options with this vase. Within the next week I intend to purchase one or two more vases and hope to receive another CIRCE round black and yellow details vase. Yet I am unsure of what to do with the vase I received. The other one or two vases that would look nice in my home are: DAISY amphora shape amber vase and LAGUNA Green contemporary glass vase. Once again. What are my options at this time. And. Thank you. The best to you, your family, and friends. From, thomas

8 maart 2022

Gorgeous pieces of art. There is also a huge selection of items.

30 januari 2022

Liked the services, was only shocked that I received an email from UK Customs that they couldn't release the parcel unless I paid the TAX for this parcel which was an extra £74 on top of the purchase. Would have been helpful if this was mentioned whilst purchasing the goods, so you know what you can expect. But I'm still very happy with the purchase.

27 januari 2022

Great product delivered very quickly and packaged very well

27 januari 2022

Magnifique! Envois super rapide, et les verres sont encore plus beaux en vrai qu’en photo. Ravie de mon achat.

27 januari 2022

Excellent experience

25 januari 2022

Fast reliable service. I live in Australia and the order to delivery time frame was exceptionally quick.

24 januari 2022

My experience with your mutant was excellent. I ordered a Christmas gift for family members that had visited mutant previously. I ordered about 8 weeks before Christmas and the package arrived exactly as scheduled. The bowl I ordered was well and safely packed, and there was no damage in shipping. The bowl was beautiful. I recommend this highly. John Schubert Sarasota Florida

22 januari 2022

Fast delivery, packed professionally, would purchase again and recommend to anyone who might be thinking or transacting with them.

22 januari 2022

Superschnelle Lieferung supersichere Verpackung. Reibungsloser Ablauf. Ist bereits mein 2. Kauf - Immer wieder gerne

22 januari 2022

Diese 4 Weihnachtskugeln sind, richtig plaziert beleuchtet, eine wahre Augenweide als Handwerkskunst - sehr, sehr schön!

21 januari 2022

I will continue to buy from Murano. The vase is exquisite.

21 januari 2022

I already left a review. It was FABULOUS. Down to every detail. Don’t change a thing. Spectacular

21 januari 2022

The products are spectacular, and beautifully made. The items are always packed very safely and arrive in one piece. The only issue is with the additional taxes levied by Customs post ordering - this is new, since the UK has left the EU - nothing to do with this company, but it would be useful to have a warning on your site as well as having the original purchaser being contacted to pay. I had purchased the items as a gift, a bit embarrassing when Customs rang the receiving person to demand payment....please provide space on your check out to nominate the name and number to call for any collection of additional taxes. Other than this issue, it's an outstanding purchase - thank you!

21 januari 2022

I am very pleased with my Murano centerpiece. It sits beautifully on my coffee table. It arrived within the time prescribed and was packged extremely securely.

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YourMurano is the official store of the most famous glass in the world: MURANO GLASS. Since 1297 Murano glass has decorated the most luxurious mansions and it is one of the most appreciated Made in Italy handcrafted products. YourMurano offices are located in Murano island and each our creation is handmade in 1400 degrees specific ovens, by expert artisans that passed down antique technique secrets from generation to generation. We work with dozens of Murano glass techniques. They require craftsmanship and various skills. Each of our furnaces is specialized in some of them to always create awesome items. Our 20 furnaces are some of the most renowned and historic Murano island furnaces that adhere to the only Trademark of Origin by Italian law. Our goal for this project is to spread knowledge of the extraordinary creativity, craftsmanship and artistry that make authentic Murano Glass a choice of excellence for a Made in Italy product.

YOURMURANO (Gebruiker Ingeschakeld)
F.ta Serenella 3 Isola di Murano
30141 Venezia
Italy
BTW-nummer 04063160271
Tel. +39 041 527 4441

Fax +39 041 527 4441

Categorie: Casa e giardino

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