YOURMURANO
Reviews: 350

4.9

Calculated on 28 reviews in the last 12 months

Last 3 months: 4.8/5

(out of 8 reviews)

Last month: 4.8/5

(out of 8 reviews)

98.0%

343 reviews

1.4%

5 reviews

0.6%

2 reviews

5 stars

312

4 stars

3 stars

2 stars

1 stars

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0.0 /5

Last review: 26 April 2024

17 January 2023

Package arrived as scheduled. The glasses are beautiful it was just like being at the factory.

4 January 2023

Love these unique tumblers. Excellent quality, service and delivery.

2 January 2023

I have 3 Murano Picasso heads and buy one each year at Christmas. I try and buy direct so that you get my custom direct and not through a big organisation like Amazon. This year for the first time we had the hiccup of 'Import Tax', due to no doubt UK leaving the EU after BREXIT. My observations: The price you quoted on your website DID NOT include the tax, which, if it did would have made you very uncompetitive against rivals such as AMAZON. You very kindly offered to pay the tax to be competitive which I accepted. I still had to go through the process of paying the tax before gaining delivery, which was not necessarily difficult but again would drive me into the arms of your competitors. My simple question to you would be - if AMAZON can sell a product with the Import Duty to the UK included, why can't you? I intend to buy another Head next year and would still prefer to deal direct with you - so can this be solved? I would also say that the customer care and engagement of your staff, particularly when I was a bit cross, was outstanding, so very well done to you and that is why I would rather deal direct. Many thanks Mark

1 January 2023

Recipient of the gift was chuffed

30 December 2022

Totally satisfied! Packed so well and the vase was amazingly beautiful! Thank you for making the Christmas gift a memorable one!

30 December 2022

Although the sculpture that I received was the smaller version of the one I ordered they adjusted the price with an additional discount to make me keep the beautiful sculpture. I wound up giving it as a Chriftmas gift 😀. Great service

30 December 2022

I have bought from YourMurano on 2 different occasions. The glasswork is just beautiful. Shipping is very quick and customer service is stellar. On my first order last year, one of the glasses that I ordered was broken during shipping. In no time flat, I had a replacement and it did not require a lot of work on my end with the shipper. I highly recommend purchasing from this company.

30 December 2022

Colis tres bien emballé. Livraison rapide

24 December 2022

esperienza positiva, tempi rispettati oggetto di buona qualità

30 October 2022

The beautiful dish arrived on time and very carefully packed. Great service, great artwork!!

26 October 2022

The glasses arrived promptly and carefully packaged, I love the colours in my table decor

26 October 2022

Non è la prima volta che ordino un calice dal sito e come sempre siete stati attenti e accorti anche di fronte a un’emergenza

25 October 2022

Fast and reliable service. I received my item in remarkable time. I highly recommend this website.

3 October 2022

Los vasos se ajustan perfectamente a su descripción y son exactamente lo que buscaba. Su color y brillo son espectaculares. Una obra de arte. En cuanto a su embalaje y rapidez en el envío no creo que puedan mejorarse.

20 September 2022

Bei prodotti

Information for the customer

Last review: 17 Jan 2023

Certificate status: VALID

Reviews in mediation: 0

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Information on the company

YourMurano is the official store of the most famous glass in the world: MURANO GLASS. Since 1297 Murano glass has decorated the most luxurious mansions and it is one of the most appreciated Made in Italy handcrafted products. YourMurano offices are located in Murano island and each our creation is handmade in 1400 degrees specific ovens, by expert artisans that passed down antique technique secrets from generation to generation. We work with dozens of Murano glass techniques. They require craftsmanship and various skills. Each of our furnaces is specialized in some of them to always create awesome items. Our 20 furnaces are some of the most renowned and historic Murano island furnaces that adhere to the only Trademark of Origin by Italian law. Our goal for this project is to spread knowledge of the extraordinary creativity, craftsmanship and artistry that make authentic Murano Glass a choice of excellence for a Made in Italy product.

YOURMURANO (User Enabled)
F.ta Serenella 3 Isola di Murano
30141 Venezia
Italy
VAT number 04063160271
Tel. +39 041 527 4441

Fax +39 041 527 4441

Category: Casa e giardino

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YOURMURANO Reviews: 350

98.0%

1.4%

0.6%

Other indicators

Information for the customer

Information on the company

YOURMURANO
Reviews: 350